Quality Control Manager

**Ready for your next opportunity? At maxill, we grow with purpose and adapt with clarity.**

Proudly Canadian since 1987, maxill makes it easy for oral health professionals to access high-quality dental products at competitive prices — all backed by exceptional service. We're 100% customer-driven, standing behind every product we sell, every order we ship, and every customer who puts their trust in us.

**SUMMARY**

We are looking for a confident, versatile **Quality Control Manager** to join our team and work directly with our General Manager. Our Quality Control Manager will help ensure that we produce good quality of products and ensure consistency in all our operations and customer service. Our quality systems include GMP Quality Systems (with respect to Food and Drugs Act, Natural Health Product Regulations, Medical Devices Regulations, US Federal Food, Drug and Cosmetic Act and US Federal Insecticide, Fungicide and Rodenticide Act)

This is an excellent opportunity for a Quality Assurance professional with experience in healthcare or chemical products to step in and join a company with a bright future and ambitious growth plans.

**maxill DELIVERS**
- Casual Dress
- Health and Dental Benefit Package (including vision)
- Life Insurance
- Employee Assistance Program
- Opportunities for Professional Development
- On-site parking in St.Thomas
- Opportunity to work with a talented and passionate team

**RESPONSIBILITES**
- Lead the development and implementation of a comprehensive quality plan to continuously enhance plant performance.
- Develop and manage quality assurance metrics to measure improvement opportunities, track progress toward goals, and ensure accountability.
- Identify and troubleshoot production quality deficiencies, driving effective resolutions.
- Monitor the quality impact of new production processes, methods, or equipment.
- Collaborate with interdepartmental teams and involve production employees in ongoing quality improvement processes and procedures.
- Design, manage, and control documentation and report procedures, communicating progress results to plant Key Performance Indicators (KPIs) in Quality.
- Review customer claims, identify root causes, and lead the development and implementation of corrective action plans.
- Conduct quality inspection of incoming parts and finished goods and, inspection of manufactured goods
- Accept/reject/quarantine parts and finished goods
- Perform QC on manufacturing processes
- Perform finished product testing and sampling
- Test products against specifications, perform calculations, record and analyze data
- Evaluate and manage N/C materials
- Ensure maintenance of product files for all contract manufactured products.
- Conduct scheduled long-term testing of product manufactured on-site.
- Evaluate quality returns.
- Participate in the requests for Corrective and Preventative Action from vendors and other departments.

**REQUIREMENTS**
- Able to work on-site in St.Thomas.
- Analytical and problem-solving skills; able to make quick decisions with confidence.
- Proficiency in statistical process control, process optimization, and continuous improvement.
- Experience in Quality Management Systems.
- Experience in NHP and/or medical device GMPs.
- Excellent written and verbal communication skills.
- Strong organizational skills.
- Strong attention to detail and data-driven decision-making.
- Knowledge and skills in laboratory practices including microbiological testing.
- Thorough knowledge and capability with MS Office Suite.
- Demonstrates values of integrity, respect for others, accountability, and a strong bias for innovation.

**PREFERRED**
- BSc in chemistry with microbiology background.
- Working knowledge in dealing with FDA, EPA and Health Canada.
- 1 years’ experience in a GMP regulated environment.
- Experience with healthcare regulatory affairs.
- Experience with performing internal audits.

**HOW TO APPLY**

**Job Types**: Full-time, Permanent

Pay: $24.00-$28.00 per hour

Expected hours: 36 per week

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Ability to commute/relocate:

- St. Thomas, ON: reliably commute or plan to relocate before starting work (required)

**Location**:

- St. Thomas, ON (preferred)

Work Location: In person