Retail Sales Supervisor

1 week ago

Laval, Canada G-Star RAW Full time

Denim. It’s our passion. It’s in our blood. But we are not just another denim brand. We’re RAW. Since 1989, we have been pushing the boundaries of denim design, manifesting our own future of denim.

Hardcore Denim is the philosophy that pushes us to invent, explore and take craftsmanship to another level. Down to the smallest detail and with a strong belief that there is no limit to what denim can do. With innovation, sustainability and creativity at our core, we aim to bring pioneering styles and challenge industry standards, while constantly trying to improve our impact on people and planet.

**Job Title: Sales Supervisor**

**Position Summary**:
The Sales Supervisor will be responsible for the assisting the Store Manager and Assistant Store Manager with the developing and retention of store staff, sales generation, KPI performance, operational excellence, visual presentation and ensuring exceptional customer service.


**Responsibilities**:

- Drive Sales through strong KPI performance.
- Ensure that sales goals and expectations are achieved through customer service and regular monitoring.
- Ensure high levels of customer satisfaction through excellent customer service.
- Ensure that all customer service initiatives are in place, dealing with issues quickly and courteously.
- Assist with training, challenging, motivating, encouraging, and providing constructive guidance to the store staff related to all areas of effective operations.
- Visual merchandising skills.
- Assist with ensuring operational excellence, as it relates to paperwork, shipping, receiving, transfers, markdowns and general organization.

**Qualifications**:

- Must have supervisory experience.
- Must have excellent customer service skills.
- Good communication and interpersonal skills.
- Must be able to multi-task and prioritize.
- Must have open, flexible schedule.
- Must have a minimum of 1 years of retail leadership experience.
- Must be fluent in both English and French

**Job Types**: Part-time, Permanent

Pay: From $20.00 per hour

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekends as needed

**Experience**:

- Retail management: 1 year (required)

Work Location: In person

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