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Key Holder/supervisor

2 weeks ago

Surrey, Canada Zumiez Full time

Currently we are looking for keyholders and management for our surrey store location in Guildford Town, Centre

Zumiez is seeking a manager who thrives working in an empowered environment to achieve success, and are committed to providing excellent customer service in a fast-paced environment. You will be responsible for driving an exceptional customer experience no matter how the customer chooses to engage. We promote from within whenever possible, so potential career tracks could District Manager or other markets.

**Keyholder Responsibilities**:
Zumiez managers are responsible for aiding in accountability for profits and losses,team member training and development, inventory, sales promotion execution and merchandising. Responsibilities also include managing staff issues, customer complaints, community relations, compliance with store policies and other administrative duties.

**Manager Qualifications and Skills**:

- 1-3 years of retail experience, and previous management experience.
- Be dependable and reliable, having the ability to work a flexible schedule that changes as the business changes; including nights, weekends and holidays as well as having flexibility with store assignments.
- Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers in an engaging manner.
- Individuals who are aggressive, competitive, committed and energetic
- Proven history of successfully training employees
- Strong understanding of sales and customer service techniques
- Demonstrated ability to maintain operational efficiencies

**In addition to a rewarding career, Zumiez offers a comprehensive program to help support you and your family. These programs include**:

- Industry Competitive Pay
- Opportunities for Career Growth
- Competitive wage and additional incentives offered
- Sales Commission Eligible
- Employee Discount
- Company Sales Contests
- Employee Assistance Program (EAP)

**Why Zumiez**:
**Job Type**: Part-time
Part-time hours: 5-10 per week

**Benefits**:

- Casual dress
- Company events
- On-site parking
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Surrey, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail management: 1 year (preferred)

Work Location: In person