Operations Specialist

**Operation Specialist**

The role is to provide value added administration/operational support to MIRPs / MMS / Builder Managers/AMS/ FP Nationally in the day-to-day management of the Career Sales Force Team, proactively creating capacity by adapting effective workflow systems & processes in a self-managed environment.

This role will be located in either Toronto, Montreal or Vancouver. Hours of work are 8:00am -8:00pm EST with 4 days in the office per week.

**What will you do?**
- Proactive in keeping current with RBC policies and procedures and practices good operational risk mitigation routines during the daily execution of duties
- Supports National Managers on all On-boarding, LOA’s and Terminations of MS / FPIRP/AMS (including in-take forms/on-boarding checklists)
- Completes and submits CB Access requests & delegated Workday Tasks/Activities for LOAs/Terminations/New Hires
- Assist and coordinate all letters
- appointment/departure notification for Managers
- Adheres to privacy requirements, privacy principles and practices to protect client and employee privacy
- Keeps up to date on all compliance related requirements.
- Provides support to Managers (MIRP / MMS) to enhance operational soundness
- Processes payroll one pay adjustments
- Submits SECAF exception to grid approvals through CB Access for review by centralized Field Operations Support team
- Completes and submits CB Access requests & delegated Workday Tasks
- Co-ordinates the recovery of equipment from terminating and LTD employees with the NOTL team
- Review My HR and CSF Operations Connect Site on a regular basis for updates

**What do you need to succeed?**

**Must-have**:

- Must be bilingual with strong communications skills in both French and English
- Strong organizational skills.
- Ability to multitask.
- Aptitude for working under tight deadlines, high volumes and quick decision making.
- High level of initiative and motivation.
- Technology self-sufficient

**Nice to have**:

- Working knowledge of Career Sales Force

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work

**Job Skills**

**Additional Job Details**

**Address**:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

**City**:
Mississauga

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
PERSONAL & COMMERCIAL BANKING

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2025-07-21

**Application Deadline**:
2025-09-02

**I**nclusion** and Equal Opportunity Employment**

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.