Bilingual Medical Assessment Coordinator

1 week ago

Montréal, Canada Dynamic Functional Solutions Inc. Full time

**Company Profile**:
Dynamic Functional Solutions Inc. is a Canadian business that has been a part of the Independent Medical Evaluation landscape for over 20 years. Some of Canada’s top Property and Casualty & Life and Health insurer’s, lawyers, employers, and Government Ministries depend on our medical expertise to provide them with timely, objective, and reliable assessments. Founded on pillars of high service standards, professional integrity, accountability, and respect, our compassionate team puts the needs of the persons that we serve first.

**We are looking for**:
A Bilingual full-time Medical Assessment Coordinator to join our dynamic team. In this role, you will be a part of our Assessment Services Department, and will be responsible for scheduling referrals for Independent Medical Evaluations according to our clients expectations.

**You should have**:

- An ability to articulate your thoughts clearly and professionally, in a verbal and written context
- Strong interpersonal skills
- Resilience and the ability to adapt to fluid demands
- An ability to “think on your feet” and use your critical thinking skills to problem solve, and make decisions that are best for the team
- A College Diploma or University Degree in a health-related field, Medical Administration or equivalent
- Bilingualism (French and English) required
- Industry related experience for a minimum of 3 years is preferred
- Solid PC skills with proficient use of Microsoft Office (Outlook, Excel, Word)
- Experience and proficient use of SmartSimple, eClaims Workflow and Expeflow is an asset

**You are**:

- ** Motivated and results-oriented - **You are someone that is highly organized and an independent problem solver
- ** A quick learner - **You are someone that enjoys new challenges in a fast-paced and dynamic environment, and has strong critical thinking and reasoning skills
- ** Service-oriented - **You are someone that is detail oriented and has a strong business acumen

**You will**:

- Schedule Independent Medical Evaluations with proficient use of our internal scheduling systems
- Communicate with assessor offices to obtain dates to schedule Independent Medical Evaluations
- Provide appointment details to client via referral portal
- Communicate effectively and timely with clients including secondary service providers, legal reps and adjusters

**When our shared values guide and define our work, together** **we make great things possible**:
**Collaborative** - we bring ideas to the table, so we can excel as a team

**Adaptable** - we are open to new challenges, and we embrace and drive change, in order to continuously improve

**Passionate** - we care about our communities, and we are committed to delivering quality on time, all the time

**Accountable** - we are empowered to make decisions, and own the results of our work

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