Human Resources Assistant

**FNHA Overview**:
The First Nations Health Authority is a diverse and transformational health organization of professional, innovative, and dedicated team members and leaders.

The first of its kind in Canada, FNHA works as a health-and-wellness partner with BC First Nations to support self-determination and decision-making to improve health outcomes.

**JOIN OUR HISTORIC JOURNEY**
At FNHA, you’ll have the opportunity to contribute to BC’s history. With a unique governing structure and mandate, our fluid work environment means you can play an active role in real change.
Our talented teams value respect and foster lateral kindness in their working relationships. Our holistic approach to wellness, based on First Nations teachings, is incorporated into all aspects of work culture. Where else will you get to create a personal wellness plan as part of your performance goals?

**As a health and wellness organization, the First Nations Health Authority has aligned with the Provincial Public Health Order released on October 14, 2021. We have a mandatory COVID-19 vaccination policy for all employees at First Nations Health Authority. This policy requires all employees to be fully vaccinated against COVID-19. If selected for employment, you will be required to provide proof of vaccination by providing a copy of your BC Vaccination Card Passport with the QR code.**

**Position Summary**:
**Human Resources Assistant is a 2-year Term**

Provides high quality and responsive customer service to employees and to be the first point of contact for basic enquiries based on established procedures and guidelines. Provides timely and effective clerical support to Human Resources programs and services. Input data into the appropriate system in a timely and accurate manner. Schedules meetings and updates employee records. Assists with coordinating logistics for new employee orientations, onboarding, and other training activities. Supports data entry and administration of Employee Benefits Program.

**Responsibilities**:

- Maintains and updates confidential employee records in HRIS and filing systems including preparing and inputting paperwork for new hires and internal staffing changes.
- Administers day to day benefits, disability management and pension programs for new hires, employee changes and terminations from plans. Responds to benefits inquiries and handles related issues from employees or management. Responds to employees' queries and supplies them with forms and company booklets relating to benefits. Re-directs and escalates complex queries to the appropriate HR team member(s).
- Provides administrative support in implementing human resource programs and services, in accordance with established processes and procedures.
- Creates and maintains files (e-files and paper files) in an easy-to-retrieve format. Ensures that the file contents are accurate, up to date, and complies with internal guidelines.
- Coordinates all aspects of new employee onboarding: draft and compile all onboarding documents, processing forms; orientation schedule, and be the continuous point of contact for new hires until their first day of work.
- Liaises between human resources and other departments and the external agencies that may be contracted on an as needed basis.
- Performs other related duties as assigned.

**Qualifications**:
**Education and Experience**
- Diploma in Human Resources or equivalent required.
- Minimum one (1) years of related human resources experience, or an equivalent combination of education and experience.

**Knowledge, Skills & Attributes**:
**Knowledge and Skills**
- Strong customer service focus and ability to effectively collaborate in a team environment and able to work independently Basic knowledge of the concepts, practices, methods, and techniques pertaining to the human resources field.
- Strong organizational skills as they pertain to coordination of program and service delivery.
- Effective communication and interpersonal skills including verbal, written and communication skills.
- Basic analytical skills to conduct research, carry out analysis, and prepare basic statistics.
- Proficiency using MS Office with a particular emphasis on Word, Excel, PowerPoint, and Outlook.
- Sensitivity to and understanding of key issues and opportunities for British Columbia First Nations.
- Displays tact, diplomacy, good judgement and use discretion with highly confidential and sensitive employee information.
- Physical ability to perform the duties of the position.

**Closing Statement**:
**Diversity**

The First Nations Health Authority is committed to respecting diversity within our workforce; preference will be given to individuals with Indigenous ancestry (First Nations, Inuit, Métis).

**What You Can Expect from Us**

Joining our family means joining an organization that supports personal growth, in-house training, a paid volunteer day and a unique full-day orientation program.

Leading with culture, all FNHA empl