Business Banking Officer

As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone - because when our members do well, we believe our communities should do well too.

Business Banking Officer
- Jul 30, 2025

**Location(s)**: Central Saanich Branch, Admin - Douglas St, Sidney Branch

**Job Type**: Full Time Regular

**myWork Program**: Hybrid

**Starting Salary Range**: $49,700.00 - $57,200.00

**Background Screening Requirement**:

- Enhanced Criminal Record Check
- Credit Check
- Identity Verification
- Employment Verification
- References

**What’s the job?**
- As our Business Banking Officer you’ll be part of the broader Business Banking Team, providing exceptional front-line service delivery to a portfolio of small and medium business customers covering Central Saanich and Sidney Branches. Within your role, you will proactively identify products and services to meet members’ needs and help them achieve their goals, build and foster new business relationships, and onboard new business members through interactions both in person and virtually. In addition, as a Business Banking Officer you will be provided an opportunity to develop your skills, and gain experiences in support of the broader commercial and business banking environment.

**What you’ll get to do**:

- General account management including opening and closing business accounts, managing non-registered investments and amending/changing signors on Business accounts
- Provide service support for basic Cash Management products, seeking assistance from specialists in cash management as needed
- Identify new and existing business members’ needs and initiate discussions on Coast Capital products and services to help our members grow and protect their business assets.
- Proactively and creatively offer helpful solutions/alternatives to customer inquiries
- Develop and create new business member relationships
- Ensure our business members have access to alternative service channels, such as online banking, Payroll deposit and PAC.
- Achieve production results in a needs-based environment for the fulfillment and distribution of business' financial needs.
- Actively collaborate with other business partners and branch contacts to assist in identifying and referring opportunities to support commercial relationships
- Build business banking acumen and capability to heighten commercial banking awareness

**Who are we looking for?**
- Individuals with an entrepreneurial spirit who are excited about working with small business client to help them meet their goals.
- A least 1 year of job-related financial services or entrepreneurial experience, ideally including exposure to lending, small or commercial banking, portfolio management and/or business development.
- Post-secondary education in finance, business administration or a related field
- Excellent organizational skills with orientation to detail and large volumes of work.
- Demonstrated business acumen and ability to understand financial statements.
- Strong analytical skills and confidence in exploring and capturing customer needs and helping to find and recommend solutions.

**Equity, Diversity & Inclusion at Coast Capital**

Why join Coast Capital Savings?
- **Purpose is our North Star.** We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
- **Committed to inclusion and engagement.**We have an ongoing focus on equity, diversity, and inclusion and routinely track how we’re doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
- **A career that grows with you.** We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
- **Work where you’re most effective.** In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
- **Benefits that flex to the needs of you and your family.** We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
- **Retirement options.** We also take care of our employees once they retire. That’s why we offer the choice of a defined contribution or defined benefit pension plan or RSP’s.
- **Mortgage and auto financing benefits**. Employees save thousands on their mortgages and auto loans with best-in-category benefits.
- **Real Recognition**