Bilingual Ccsn Administrator

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Working with the Champlain Community Support Network (CCSN) and reporting to the Regional Director, the Network’s Administrator is responsible for managing and coordinating the activities of a network. The administrator plays a crucial role in ensuring the smooth functioning of the network and facilitating effective collaboration among its members.

**KEY RESPONSIBILITIES**

**1. Sustain and optimize platforms and information management systems**:

- Ensure the smooth functioning and maintenance of network platforms and information management systems.
- Collaborate with the IT team or external vendors to address technical issues and implement improvements.
- Regularly assess the effectiveness of platforms and systems, identifying areas for enhancement or optimization.

**2. Provide administrative support to the Network**:

- Maintain accurate and up-to-date membership and contact lists.
- Schedule meetings and coordinate logistics, including venue bookings, audio-visual equipment, and catering if necessary.
- Collaborate with meeting chairs to develop meeting agendas and distribute them to participants.
- Attend network meetings as assigned and take detailed minutes, ensuring timely completion and distribution to relevant stakeholders.
- Facilitate communication and follow-up actions arising from meetings.

**3. Implement efficient internal workflows**:

- Collaborate with the staff team to identify and streamline internal processes, ensuring efficient workflow management.
- Develop and document standardized procedures and guidelines for various administrative tasks.
- Train staff members on new workflows and provide ongoing support and guidance.

**4. Serve as the point person for network platforms**:

- Act as the primary contact for accessing, organizing, and utilizing network platforms.
- Assist network members in navigating the platforms, troubleshoot issues, and provide user support as needed.
- Stay updated on platform updates and new features, providing training and guidance to network members when required.

**5. Enhance the development and distribution of professional presentations, reports, and coordination of meetings/working groups**:

- Collaborate with staff members to improve the quality and efficiency of presentations, reports, and other professional documents.
- Utilize digital technologies and tools to create visually appealing and engaging presentations.
- Coordinate meetings and working groups, ensuring seamless logistics, scheduling, and documentation.

**EDUCATION AND EXPERIENCES**
- **Education**: Completion of a post-secondary certificate, diploma, or degree in Office/Business administration or an acceptable combination of education, training and experience
- **Experience**: Experience in providing administrative support and coordinating meetings.
- **Attention to Detail**: Strong organizational skills and attention to detail.
- **Communication Skills**: Excellent written and verbal communication skills in both English and French, with the ability to effectively tailor messages to diverse audiences, present complex information in a clear and concise manner, and use various communication channels and technologies.
- **Collaboration and Teamwork**: Ability to collaborate effectively with a diverse range of stakeholders.
- **Time management**: Ability to adapt to changing priorities and work in a fast-paced environment.
- Demonstrated ability to work independently in remote locations.

**Languages**:

- Ability to communicate fluently in English, spoken and written;
- Ability to communicate fluently in French, spoken and written;
- Other languages reflective of the community we serve an asset.

**Salary/Hours**:

- Starting salary is $44,330 per annum
- Hours are Monday to Friday, 35 hours per week

People Services Manager
Western Ottawa Community Resource Centre
2 MacNeil Court
Kanata, ON K2L 4H7
- WOCRC has an accommodation process in place that provides accommodations for employees with disabilities. If you require a specific accommodation because of a disability or a medical need, please do not hesitate to let us know how we can best accommodate you._
- We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status or any other characteristic protected by law._
- We thank all applicants for their interest in this employment opportunity. Please note however that, due to the volume of resumes received, only those applicants selected for further consideration will be contacted._

**Job Types**: Full-time, Permanent

**Salary**: $44,330.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- On-site parking
- Paid time off
- Vision care
- Wellness program

Schedule:

- Monday to Friday

Work Location: In person