Operations Manager

5 days ago

Langley, Canada Delta WaterTec Full time

**Who We Are**

WaterTec has been in business for 25 years and is a leader in agricultural irrigation solutions. We have WaterTec branches located in Langley, Williams Lake, Chilliwack, and Lynden, WA.

We are proud to be part of the Delta Water Products group of companies with a combined 15 locations across Western Canada and Washington.

**Why Work for Delta WaterTec**

When you work for Delta WaterTec, you are family. Our culture is defined by the foundations that we build with respect, trust, supporting each other and their families, and giving back to our community.

We offer competitive wages and excellent benefits with opportunities for growth and advancement within the company. We are passionate about providing our team with the best management and training support available while ensuring a dynamic team atmosphere.

**Who We are Looking For**

**Operations Manager - Full Time**
This is a full-time position located at the Delta WaterTec location in Langley reporting to the Regional Manager for BC.

**Job Duties and Responsibilities**
- Steer the team on organizing workflow and determine the days priorities to continually meet the needs and requirements of the business.
- Help to develop, implement, and document workflow processes as well as perform quality checks to ensure agreed logistics processes are being followed.
- Using effective leadership, provide supervision and mentoring to our inside sales teams, warehouse/yard teams, and delivery driver, including hourly timesheet tracking and submissions.
- Create effective communication channels between the inside sales staff and warehouse teams to ensure timeliness of order fulfillment and staging for customer pickup.
- Work with the HR team in recruitment efforts while taking an active role in interviewing and hiring decisions for seasonal and full time inside sales and warehouse staff.
- Perform management assessments of all direct reports and measure their performance against duty related expectations and any KPI’s.
- Assist the management group with any building related maintenance issues or needs for the location.
- Assist where necessary in the pulling of orders, packaging, and shipping of products when warehouse teams get behind.
- Ensure stock transfer orders between branch locations are completed efficiently and in a timely manner.
- Follow company policies with regards to operations and health and safety and ensure staff members are compliant in the use of equipment and certifications are obtained where necessary.
- Assist in all areas to support the daily operations of the facility.

**What You Offer**
- Strong leadership and mentoring skills with a natural ability to inspire staff to perform at optimal levels.
- A demonstrated history of strong operational success.
- Knowledge of business performance measures.
- A desire to work hard and exceed expectations.
- Excellent communication skills and outgoing attitude.
- Work well in a team environment and thrive under pressure.
- Good computer skills, **including inventory management** **systems**, programs, and reports.
- High attention to detail.
- Strong problem solving and conflict resolution skills.

**What We Offer**
- Paid Vacation
- Extensive benefits plan
- Employee events

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