Sales Manager

**Compensation Information**:
$60,000 - $65,000 per annum

**Physical Requirement**:
Medium, work activities involve handling loads between 10 and 20 kg; Predominately in an indoor setting.

**This job position is a remote position within British Columbia.**

**Accountabilities**:
**Business Development**:

- Create and implement a sales strategy in line with hotel goals to ensure that revenue, reputation, and market share goals are achieved and results are monitored
- Propose sales plans and special programs that drive measurable incremental occupancy; increase average rates; increase business volume during off-peak periods, and increase meetings and event sales
- Identify new markets and business opportunities to increase sales and overall revenue for the hotel
- Maintain accounts database, contact information, activity, and business details
- Update action plans, and financial objectives quarterly, implement all sales actions related to market areas as outlined in the marketing/sales plan
- Be aware and in contact with comp set counterparts

**Solicitation/Negotiation**:

- Solicit group business and reach the consistent achievement of sales objectives targeting the right business mix to meet hotel goals
- Conduction quality sales calls
- Coordinate and arrange site inspections trips
- Provide prompt and timely responses and immediate communication to develop long-term business relationships
- Follow up on business leads within a 24 hours-response time
- Customize and support the administrational aspect of business booked, proposals, contracts, and client correspondence
- Understand the hotel goals and business strategies

**Relationship Management**:

- Prepare, collaborate and contribute to the strategic planning, marketing plan and budgeting processes
- Manage vendor and third-party relationships, negotiations and contracts
- Participate in partner relations throughout the industry and various sectors
- Collaborate with the sales team to grow and develop new accounts and markets

**Team Commitment and Collaboration**:

- Manage the Sales Coordinator, ensuring continued progress is made towards the overall sales and marketing strategy
- Actively represents the leadership team within the hotel operations team and supports/represents the DOS while off property to ensure seamless leadership presence throughout the hotel
- Assists the DOS in guiding the revenue goals of the hotel and department

**Guest Experience**:

- Oversee the sales team’s coordination of events, ensuring the guest experience drives customer loyalty by delivering an elevated experience
- Act as an ambassador of the Hotel and Sun Peaks Resort with the ability to promote internal and external events

**Secondary Responsibilities**:

- Operate according to the code of conduct and mission statement of Sun Peaks Grand Hotel LLP
- Attend all SPGLLP-sponsored orientations and training programs and represents SPGLLP at relevant industry events
- Duties as required to ensure successful operation of the department, including support of other departments and special promotions
- Minimum 5 years of experience in a similar or related role
- Post-secondary education in Hotel Sales, Hospitality, or related field of study is considered an asset
- Management and supervisory experience are considered an asset, along with overall solid business acumen
- Experience with Opera and Database systems
- Results oriented with a background in analytics and performance metrics monitoring
- Proven ability to develop and execute strategic plans
- Excellent communication and copywriting skills in varied written and verbal mediums
- Effective leader, problem solver, and decision maker
- Relationship management background with industry stakeholders, vendors, and agencies
- Thrive in a team environment and embrace collaboration across varied platforms
- Extremely organized and detail-oriented
- Knowledge of the Hotel & Resort product and current competitive environment is considered an asset
- A passion for outdoor recreation: ski, snowboard, bike, and golf are all considered assets
- Holds a valid driver’s license

**Why join us?**

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

No matter who you are, or your career journey to date, once you join the team at Sun Peaks, you’ll get to feel part of our special community right away. You and your wellbeing matter to us; you’ll have plenty of opportunities to grow and learn, as well as enjoy everything our beautiful mountain resort has to offer. In return, we expect you to be passionate about working together to create special memories for our guests, while taking care of our precious environment for