Sales Manager

**River City Ram** is part of the Steve Marshall Group, which operates new, used, and RV dealerships throughout British Columbia and the US. We are an award-winning brand with more than 400 employees, and we are looking to add one more as a full-time **Sales Manager**.

At River City Ram, we are dedicated to delivering exceptional service and building lasting relationships with our customers. As a respected name in the automotive industry, we strive for excellence in everything we do - from vehicle sales and service to customer support.

**Role Summary**

The Sales Manager is responsible for driving the overall performance and success of the sales team within a dealership environment. This role involves setting and achieving sales targets, managing a team of sales professionals, and ensuring exceptional customer service. The Sales Manager plays a key role in developing strategies to maximize revenue, maintain customer satisfaction, and uphold the dealership’s brand reputation.

**Key Responsibilities**
- ** Leadership & Team Management**: Recruit, train, and mentor the sales team to foster a high-performing and motivated workforce. Conduct regular performance evaluations and implement strategies for continuous improvement.
- ** Sales Strategy Development**: Develop and execute sales strategies to meet or exceed monthly, quarterly, and annual sales targets. Monitor market trends and competitor activities to adjust plans as needed.
- ** Customer Engagement**: Promote a customer-centric culture by ensuring excellent service during and after the sales process. Resolve customer issues and complaints promptly and effectively.
- ** Inventory Management**: Manage new and used inventory and coordinate with the marketing team to promote vehicles and special offers.
- ** Data Analysis & Reporting**: Analyze sales data and generate reports to track progress against targets. Use insights to identify opportunities for growth and areas requiring intervention.
- ** Collaboration**: Liaise with other departments, including marketing, finance, and service, to streamline operations and enhance the overall customer experience.

**Qualifications & Competencies**
- Proven experience in automotive sales or a related field, with a strong track record of meeting and exceeding targets.
- Leadership experience, including team management and development.
- Excellent communication and interpersonal skills
- In-depth knowledge of the automotive market and current market trends
- Ability to develop and implement effective sales strategies
- Proficient in using Customer Relationship Management software
- Valid VSA license or ability to obtain one
- Valid drivers license and clean driving record

**What We Offer**:

- Competitive salary.
- Health and dental plan upon completion of the probation period.
- Employee Assistance Program.
- Company events.
- Friendly, team-oriented work environment.

If you feel that you would be a great fit for this role, and our team, please submit a copy of your resume. We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

Our company is an **equal opportunity employer**. We are committed to creating a workplace that is free from discrimination and harassment and where everyone has a fair and equal chance to succeed.

We recruit, hire, train, promote, and make all employment decisions without regard to race, colour, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable law.

We believe diversity and inclusion make us stronger, and we are dedicated to building a culture where all employees feel respected, supported, and empowered.

If you require reasonable accommodation during the selection process, please let us know and we will work with you to ensure your needs are met in accordance with applicable laws.