Community Manager

6 days ago

North York, Canada iNCOM Web & eMarketing Solutions Full time

iNCOM is a SaaS technology company that offers an all-in-one website + CRM solution to real estate professionals across North America. Our scalable technology gives individual agents and brokers a chance to compete against the big players on digital marketing channels.

**Duties and responsibilities**:

- Conduct online webinars and attend group training sessions.
- Help clients succeed by creating and publishing educational content, such as videos, e-books, infographics, blog posts and FAQs.
- Create, own and manage the company community groups across social media channels.
- Be the voice of our clients and escalate popular client requests to internal teams.
- Listen carefully to customers’ needs to provide them with a personalized experience.
- Determine inefficiencies and communicate with cross-functional teams to eliminate them.
- Be empathetic, open-minded and maintain a positive attitude regardless of the situation.
- Build an influence over our client base with value-adding content and effective communication strategies.
**Who we’re looking for**:

- An excellent communicator, both written and verbal.
- Have experience conducting webinars and presenting ideas online on a mass scale.
- Can empathize and understand the pain points of being a real estate agent/broker.
- Bonus points if you have past experience as a real estate agent or working with Realtors, SaaS customer service or sales representative.
- Being comfortable presenting ideas frequently on digital platforms.
- Motivated by helping others and by gaining people’s trust.
- Minimum 2-3 years of experience in a relevant industry.
**What We Offer You**:
A fun and vibrant culture that welcomes everyone's talent, ideas and original thinking.

Join one of the fastest growing marketing companies in North America and be part of a fresh and exciting developments.

Great earnings and career advancement potential.

Benefits and performance bonuses.

Convenient location - 2 min walk from Sheppard West station

**Salary**: $52,000.00-$77,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Paid time off
Schedule:

- 8 hour shift
- Monday to Friday

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