Reception/career Centre Clerk

**INTERNAL / EXTERNAL
**Classification**:Office - Level 3 **Title**:Reception / Career Centre Clerk

**Location**:North Battleford **Competition #**:79-BC-2425

**Date Posted**:November 27, 2024 **Closing Date**:December 6, 2024 at noon
**Start Date**:January 2, 2025 - January 23, 2026

Full-Time, Temporary, Leave
Replacement
8:00am Start Time

**Salary Range**:As per the Collective Agreement

prior to outside applicants.

**Main Responsibilities**:
Reporting to the Registrar, the Reception/Career Centre Clerk positions provide clerical support for the Career
Centre, Student Services personnel and Community and Individual Development programs. The positions respond
to all first inquiries from the public and direct to the appropriate staff member, as required. The positions are also
responsible for bookstore sales, registrations, receipt of tuition fees and reconciliation of receipts against bank
deposits. The Reception / Career Centre Clerk is responsible for:

- Greets visitors and responds to general inquiries regarding North West College (NWC) programs and services.
- Responds to general inquiries from students and the public regarding College programs and services,

admission and registration process and procedures and ensures privacy/security measures are followed related
to information requests.
- Answers and processes incoming calls to the main campus contact line.***
- Processes payments for registrations, bookstore items and invoices and prepares credit memos for the same
- utilizing the Management Information System (MIS).
- Organizes and supports the career center including assisting students and public in accessing resources and
- computers.
- Assists students, staff and public with vending machines, obtaining lockers, directions and parking.
- Facilitates bookstore operations by ordering and managing stock as well as processing sales and returns.
- Programs, operates, reconciles the cash register receipts and prepares the bank deposit.
- Organizes examination invigilation including: room booking, schedules invigilators, records and reports
- examination results and invigilates examinations as required.
- Provides general administrative and clerical duties for Student Services staff and the non-credit program area.
- Maintains the electronic student message board.
- Prepares and processes purchase orders.
- Performs other duties as assigned._**Qualifications, Skills, Abilities and Experience**:

- One year post-secondary office administration certificate from a recognized post-secondary institution.
- A minimum of one-year experience in an administrative support position including use of** **databases for data
- entry.
- A combination of relevant education and experience may be considered.
- data to produce reports
- Knowledge of the use and routine maintenance of standard office equipment.
- Knowledge of standard office procedures including establishing and maintaining files, word processing, faxing,

printing, document creation, formatting and photocopying.
- Demonstrated ability to accurately, timely and concisely compose, record, proofread and/or edit a variety of

written materials using correct spelling, grammar and punctuation in preparation of advertisements, reports and
correspondence.
- Ability to maintain confidentiality regarding information of the organization
- Ability to pay attention to detail and accuracy in their work.
- Ability to identify discrepancies in numerical data to ensure accuracy.
- Ability to balance cash receipts with sales.
- Demonstrated advanced level listening skills to comprehend, and ask clear concise questions to obtain relevant

information and respond to inquiries from clients while maintaining confidences and relaying accurate
messages to appropriate persons
- Ability to problem-solve efficiently while serving clients.
- Ability to work co-operatively with others and exercise courtesy and tact and to provide an effective working
- relationship and environment for the effective and successful delivery of program operations.
- Ability to prepare and present information in a concise and complete manner which will allow others to
- understand and comprehend ideas, proposals, recommendations and decisions.
- Ability to work in a multi-cultural environment, recognize and respect diversity and individual dignity.
- Demonstrated ability to plan, organize, schedule, and prioritize their work taking into account frequent
- interruptions, conflicting and changing priorities in order to meet tight deadlines.
- Ability to identify the need for development and modification of procedures to improve consistency, efficiency
- and effectiveness, and to ensure compliance.
- Ability to adapt and respond to various situations as they arise.
- Punctuality is essential due to the positional requirement of being available to the public.
- Must be bondable
- A satisfactory criminal record check is a condition of employment with North West College.

meet the qualifications, skills