General Advisor

1 week ago

Stoney Creek, Canada Cisolift Distribution inc. Full time

**Your role as General Advisor - Road, Shop and Technical will be to ensure planning and support on the road, in the workshop and technical based on calls and requests from customers and our technicians.** With a growth of nearly 191% in its turnover, you will collaborate with the Director of Operations Ontario and with the support of the technical department.

**Your contribution to the company's success will include the following tasks**:

- Receive and respond to customer calls regarding service requests;
- Ensure optimal customer service through telephone technical support in order to act as a resource person to solve the various mechanical, hydraulic and electrical problems of the equipment;
- Plan works and projects according to priorities and availability (parts and labor);
- Ensure business development with the aim of promoting the company and ensuring its growth;
- Open and manage work orders, including invoicing;
- Work in collaboration with the sales team to ensure excellent after-sales service;
- Manage and optimize technicians' schedules;
- Support and supervise technicians on the road and in the workshop;
- Manage the fleet of mobile units (maintenance and repairs);
- Collaborate in the management of the warranties of the various manufacturers.

**What we look for in our future colleague**:

- Good knowledge of mechanics, hydraulics or electromechanics of automated systems;
- Significant experience in similar functions;
- Being bilingual (English - French) is an asset;
- Stimulate through challenges and the search for solutions;
- A good command of IT and management tools;
- Excellent priority management;
- Ability to visualize equipment and a situation without having the machine in front of you;
- Skilled communicator and mobilizing leadership;
- Good ability to manage multiple files simultaneously;
- Good judgment, ability to read one's environment and a spirit of synthesis;
- Have a positive attitude, be open to change, be committed and have a good team spirit.

**What you can expect from your new work team**:

- A pleasant work environment with a good spirit of camaraderie, with a management style based on respect, trust and collaboration;
- Dental insurance, long-term disability and even a health account, all at the expense of the employer after 3 months;
- Health insurance paid at 50% by the employer;
- An employer contribution to the pension plan that enhances the salary offer after 3 months;
- A clean, healthy and safe work environment;
- Clothing provided;
- Ongoing training;
- Opportunities for advancement in a context of growth and expansion.

Type d'emploi : Temps plein, Permanent

Salaire : à partir de 60 000,00$ par an

Avantages:

- Assurance Dentaire
- Assurance Invalidité
- Assurance Maladie Complémentaire
- Assurance Vie
- Horaires flexibles
- Régime de retraite

Flexible Language Requirement:

- Français non requis

Horaires de travail:

- Du Lundi au Vendredi
- Quart de jour

Lieu du poste : Un seul lieu de travail

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