Credit Manager

6 minutes ago

Burnaby, Canada UCS Forest Group Full time

**Who We Are**: UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative panels. The quality of our products and service experience is unparalleled. From Seattle to Chicago and Los Angeles to Salt Lake City, we are "Delivering the Difference" to the United States as Sierra Forest Products. **About the Role**: The Credit Manager will be responsible for credit & collections operations within their assigned region. The position is responsible for daily collection calls, order releasing and review of customer credit limits for an assigned portfolio of client accounts. This includes (but is not limited to) monitoring, identifying, and addressing issues of assigned accounts and ensuring compliance with credit policies and procedures. **Responsibilities**: - Daily business to business collection calls to encourage customers to pay within their assigned terms - Monitor assigned accounts receivable to identify trends and issues. Report weekly to leadership and provide status update on accounts - Work closely with the Customer Service, Sales and Operations to ensure client service satisfaction - Disciplined approach to diarize collection activities and call logs - Negotiating payment while maintaining client goodwill; facilitating dispute resolution - Recommend appropriate course of action for dealing with delinquent accounts; escalate internally or with the customer to determine the root cause and correct - Manage daily credit hold queue within the credit policy guidelines - Complete credit reviews on both new and existing accounts, utilizing credit reports, bank reports and trade references - Identify and recommend areas of improvements within standard operating procedures and departmental policies - Perform other related duties as assigned by management **Requirements**: - University Degree or College Diploma in related field - 3-5 years’ experience with trade credit in business to business environment - Solid knowledge of credit, collections and accounts receivable processes and procedures - Familiar with D&B Credit Reports - Familiar with Uniformed Commercial Code, Construction Lien Act, Waiver and Lien processes - Demonstrated conflict resolution skills; sound judgement and decision-making skills - Solid problem-solving capabilities to ensure issues, complaints, and inquiries are handled tactfully, effectively and promptly - Strong attention to detail, goal oriented - Ability to partner with customers to achieve win/win solutions - Excellent communication (oral & written), and organization skills - Ability to maintain a high level of accuracy - Proven organizational/ negotiation/ communication skills - Self-motivated and results oriented individual - A team player with good listening and customer service skills **Work Conditions**: Manual dexterity required to use desktop computer and peripherals

  • Credit Manager

    6 minutes ago

    Burnaby, Canada UCS Forest Group Full time

    **Who We Are**:UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative panels....

  • Manager, Commercial Credit

    1 week ago

    Burnaby, Canada Gulf and Fraser Fishermen CU Full time

    **Why Gulf & Fraser?**: - Drive, contribute, grow - together._ At Gulf & Fraser, you have the opportunity to drive, develop and further your career alongside a team of passionate, empowered and engaged fellow professionals. Gulf & Fraser is proud to offer a caring, open-minded culture that encourages community involvement where you can contribute to causes...

  • Credit Specialist

    2 weeks ago

    Burnaby, Canada Ritchie Bros. Full time

    ABOUT US- ABOUT THE TEAM - Ritchie Bros. Financial Services is our dynamic, fast-paced and passionate equipment financing business unit. Outgoing, entrepreneurial, collaborative, fun, energetic, resilient, competitive, friendly, customer-focused - we like our coworkers and our adjectives. Our ultimate reward is successfully helping our coworkers achieve and...

  • Credit Analyst

    19 hours ago

    Burnaby, Canada BMO Financial Group Full time

    4720 Kingsway Avenue Burnaby British Columbia,V5H 4M2 Facilitates decisioning and analysis of all types of credit information to support lending decisions and processes for the bank. Maintains and promotes a client service environment to satisfy and exceed customer needs and expectations. This role will make credit decisions and recommendations in...

  • Product Manager

    2 days ago

    Burnaby, Canada Interior Savings Credit Union Full time

    **About Beem** Beem Credit Union, founded by Gulf & Fraser and Interior Savings, is the second largest provincially regulated credit union in BC with approximately $10 billion in total assets under administration. 1,000 Beem employees work to serve over 160,000 members who live and work across the province. The credit union offers personal and commercial...

  • Project Manager

    1 week ago

    Burnaby, Canada Interior Savings Credit Union Full time

    **About Beem** Beem Credit Union, founded by Gulf & Fraser and Interior Savings, is the second largest provincially regulated credit union in BC with approximately $10 billion in total assets under administration. 1,000 Beem employees work to serve over 160,000 members who live and work across the province. The credit union offers personal and commercial...

  • Credit and Collections Analyst

    1 week ago

    Burnaby, Canada Guillevin International Full time

    Credit and Collections Analyst Status: Regular, Full time Location: Burnaby, British Columbia - Job Description Reporting to the Credit Manager, the Credit and Collections Analyst is responsible for a portfolio of clients. The analyst evaluates credit requests of new and existing clients through research and analysis of financial documents, and shares its...

  • Credit and Collection Specialist

    1 week ago

    Burnaby, Canada UCS Forest Group Full time

    **Who We Are**:UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative panels....

  • Credit and Collection Specialist

    1 week ago

    Burnaby, Canada UCS Forest Group Full time

    **Who We Are**: UCS Forest Group is North America’s premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of hardwood lumber and softwood lumber, as well as a full line of decorative...

  • Assistant Manager

    1 week ago

    Burnaby, Canada Prospera Credit Union Full time

    **TEAM LOCAL is hiring** Built on nearly 80 years of service in local communities, Prospera Credit Union is a community-based, purpose-driven organization that offers a full range of financial products and services. Prospera is one of the largest credit unions in British Columbia, with approximately $9.3 billion in assets and 120,000 members. With 24...