Customer Service Representative

1 week ago

Peterborough, Canada Kaycan Ltd Full time

_**You are known for your excellent customer service?**:

- **Be the Champion for Kaycan’s customers**

**Kaycan**'s Customer Service - Warehouse team has a simple goal: to offer the best customer experience to all our customers. We are a company rich in history and proud to be Canadian owned and operated. Our branch located in Peterborough,ON is currently looking for a **Customer Service Champions** that is focused on providing the best customer experience.

**Schedule**: Monday to Friday - Day shift
**Job status**: Full time - Permanent

**We offer**:

- Competitive Salary
- Dental, health, short and long term disability insurance
- RRSP plan
- Complete training
- Opportunities for growth and development

**Responsibilities**:

- Offer a WOW customer service experience
- Respond to customer inquiries through busy walk-in traffic and via phone
- Verify pricing and availability of product
- Supply and inform clients of pricing, credit terms as well as entering orders in system
- Investigate and troubleshoot customer service issues
- Process special materials orders in accordance with standard procedures
- Maintain customer data and update changes to existing accounts in the corporate database
- Address client inquiries regarding status of orders, payment, refunds, etc
- Forward customer leads to appropriate sales personnel

**Requirements**:

- Strong team player with excellent customer service skills and able to build and maintain lasting relationships with customers
- 3-5 years’ experience in a similar role dealing with customer in-person
- Exceptional verbal and written communication skills
- Strong problem identification and resolution skills
- Computer literate : knowledge of MS Windows and Office a must
- Excellent organizational skills
- Enjoys working in a fast-paced environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Peterborough, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Are you looking for a REMOTE position?

Shift availability:

- Day Shift (required)

Work Location: In person

  • Customer Service Representative

    2 weeks ago

    Peterborough, Canada Peterborough Landscape Supply Full time

    Peterborough Landscape Supply and Marquis Hot Tubs is looking for full time and part time customer service representative for our Lansdowne & Keene road locations. Duties include customer service, Cash, Answering phones, taking orders, merchandising, Knowledge of plants and gardening would be an asset. This position is available immediately. Please drop off...

  • Customer Service Representative

    7 days ago

    Peterborough, Canada BMO Financial Group Full time

    645 Lansdowne Street West Peterborough Ontario,K9J 7Y5 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and...

  • Customer Service Representative

    6 days ago

    Peterborough, Canada BMO Financial Group Full time

    1154 Chemong Road Peterborough Ontario,K9H 7J6 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer experience and achieve...

  • Customer Service Representative

    7 days ago

    Peterborough, Canada Wellwise Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.** **Location**: 745 Landsdowne Street West, Peterborough, Ontario, K9J 1Z2 Take ownership and find more ways to care about our local store owners in a career at Shoppers Drug Mart Central Office / Store Support. Provide great service, specific expertise and...

  • Customer Service Representative

    1 week ago

    Peterborough, Canada DELTA BINGO & GAMING Full time

    **Job description** **Delta Bingo and Gaming Centre is hiring for a Customer Service Representative.** **Job Summary** **Delta Bingo and Gaming is looking for an outgoing, friendly individual to work as a CSR. We are looking for a team player to go the extra mile for both our customers and fellow staff. We strive on, top of the line customer service,...

  • Customer Service Representative

    1 week ago

    Peterborough, Canada Ricart Branded Apparel & Promo Full time

    Ricart helps businesses, schools, and organizations bring their logos and ideas to life on custom apparel, awards, and branded products. Using screen printing, embroidery, engraving, and digital printing, we deliver quality, creativity, and exceptional service. We’re a growing team that takes pride in putting customers first and making sure every project...

  • Customer Service Representative

    12 hours ago

    Peterborough, Ontario, Canada Kaycan Full time

    WHY DO WE NEED YOU?Kaycan has an exciting career opportunity for a Temporary Customer Service Representative based in Peterborough to join our team. This is a great chance to join a Top Employer and contribute to our growth and success.Schedule:Monday to FridayStatus:Full Time, Temporary (1 year), On-siteHere's what you'll be responsible for in this...

  • Customer Service Representative

    1 week ago

    Peterborough, Canada U-Haul Full time

    **Customer Service Representative (Inside/outside)**: Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring...

  • Customer Service Representative

    7 days ago

    Peterborough, Canada Assured Automotive Full time

    The Customer Service Representative is responsible for providing exceptional customer experience. They manage working relationships with customers and Insurance Partners while providing all components of administrative support for the Repair Facility Team. **Key Job Responsibilities** - Ensure consistent execution of WOW (Wow Operating Way) plan. - Schedule...

  • Csr (Customer Service Representative)

    1 week ago

    Peterborough, Canada Ricart Branded Apparel & Promo Full time

    With over 40 years of experience, Ricart is a leader in the promotional products industry, specializing in **custom apparel, awards, and promotional products**. We combine in-house and outsourced decoration techniques, including **screen printing, embroidery, engraving, and digital printing**, to provide high-quality, customized solutions for businesses and...