Service Advisor

2 weeks ago

Ottawa, Canada S.G.Wells Ford Full time

**Job Summary**
- **S.G. Wells Ford **_is a continuously growing and expanding dealership that is fully FORD EV Certified Our dealership is currently seeking a qualified applicant to join our energetic team of automotive professionals.

We pride ourselves on being an industry leader and are looking for a team-focused, well-organized individual who is motivated to succeed and dedicated to helping customers with all their vehicle needs. Join our team...you'll be glad you did

**Job Type / Category**
- **Compensation**:_
- _**Signing Bonus**_
- salary/pay is determined on experience and to be discussed at the time of the interview
- standard benefit package available after 3 months
- bonus plan
- **Responsibilities & Duties Include (but are not limited to)**:_
- Scheduling customer appointments
- Following up with progress of each repair during the day and contact customers by phone regarding any changes to the estimate or the time quoted
- Ability to communicate technical information to the customer in an understandable manner
- Responsible for orderings parts and other service department needs
- Comprehensive understanding of the process of looking up and orderings parts

**Required Education, Skills and Qualifications**
- **Qualifications**:_
- Exceptional Customer & Communication Skills
- Valid Driver's License-clean drivers abstract
- 3-5 years previous Service Advisor
- Parts&Service experience
- Must be able to work well in a team environment and/or independently
- Ability to meet tight deadlines and effectively manage time
- Excellent work ethic with a willingness to learn
- Working knowledge of SERTI (asset not a requirement)
- FORD background an asset

**Company Profile**

S.G. Wells Ford is a FORD dealership in operation since 1937

**Salary**: $45,000.00-$52,000.00 per year

**Benefits**:

- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Store discount
- Wellness program

Schedule:

- 8 hour shift
- Overtime

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Ottawa, ON: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Automotive Service Management: 3 years (preferred)
- Automotive Service Advisor: 3 years (preferred)

Work Location: In person

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