Scheduling Officer

2 weeks ago

Niagara, Canada Niagara College Canada Full time

Located in the heart of the Niagara region - just minutes from one of the world’s most well-known tourism destinations - Niagara College offers more than 130 innovative programs between our campuses in Welland and Niagara-on-the-Lake. Since opening its doors in 1967, Niagara College has grown to become a leader in education and training and one of the most enterprising colleges in Canada.

**Responsibilities include, but are not limited to**:

- Scheduling of timetables for students, faculty, rooms, classes and events in all college facilities
- Developing the academic schedules for both campuses and all offsite deliveries for the Spring, Fall and Winter terms
- Identifying, analysing, recommending solutions and resolving timetabling issues with Deans, Associate Deans and Academic Business Managers; finding compromises and solutions to problems such as, determining the placement of courses from non vocational areas within a vocational area with forced activity
- Executing change requests and implementing the modifications made in the scheduling software (infosilem Suite). Transferring all updates into PeopleSoft and Infosilem Enterprise to align all three systems with consistent data
- Supporting changes to enrolment by advising the academic schools and Business Analysts in order to develop a plan to modify/create/remove academic blocks and course sections to ensure that all students are properly enrolled
- Facilitating software upgrades and improvements to Infosilem’s Suite and Enterprise systems with both ITS and the Infosilem Support Services
- Developing reports to assist the Senior Administrators of the college in the analysis of space and how it relates to the management and development of new/existing program delivery
- Preparing and conducting training sessions and workshops to improve the quality of the scheduling data to support desirable academic schedules
- Creating and maintaining user roles and customization to support users

**Qualifications**:

- Three (3) year post-secondary diploma or degree in Business Operations Management, Information Systems, Social Sciences, or similar field of study
- Minimum three (3) years work experience in an academic administration environment
- Competency with ERP, office tools, and familiarity with software used for scheduling, logistics and capacity planning
- Excellent communication skills
- Analytical and problem-solving skills

We also provide a balance of on-campus and remote work through our recently introduced Remote Work Policy. As a place-based organization all positions will involve some degree of on campus work.

While we thank all applicants, only those selected for an interview will be contacted.

If requested, accommodations will be made to support applicants with disabilities during the recruitment and selection process.

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