Regional Facilities Management Specialist

**Business Line**:Shared Services - Operations & Administration

**Hours Per Week**:35 (Full-Time)

**Job Duration**: Full-Time, Permanent - On-Site

**About the Role**

At NFP, we enable client success with an on-the-ground presence across Canada and internationally, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors, and financial institutions.

We’re looking for a **Regional** **Facilities Management Specialist (FMS)** to for provide support the day-to-day FM needs for NFP’s various offices. The FMS will be responsible for preventive maintenance planning, repair and/or replacement of building equipment, the enhancement of building esthetics as well as the administration and inspection of work completed by vendors. They may also review service contracts, liaise with customers, and respond to building system failures and emergencies.

**What You’ll Do**
- Travel to various NFP Canada offices and assist in the Facilities Management Operations
- Establish and maintain strong collaborative relationships with landlords, vendors, and other third parties to understand challenges and opportunities, ensure timely exchange of information and ensure service level requirements are met
- Provide regular updates and address issues or concerns, escalating to the AVP Operations as necessary
- Ensure all work areas are maintained in a clean and safe working condition
- Respond to emergency issues promptly
- Work within schedules to manage tasks related to office remodel or relocation projects during limited time duration and restricted data availability (i.e., during evenings or weekends)
- Manage office preventive and corrective maintenance as well as office lifecycle replacements and/or refurbishments
- Collaborate with key office contacts to identify various supply needs and maintenance requirements
- Manage on-site and off-site storage facilities
- Other duties as assigned

**What You Bring**
- Successful completion of certified skilled trade with the Ontario College of Trades; or a 2-year technical diploma related to building sciences or facilities management is a plus
- Typically, 2+ years of recent relevant experience
- Able to lift 50lbs
- Valid G Ontario Driver’s license and vehicle are required
- Experience in facilities management, including knowledge of building maintenance and trades, energy management, and emergency management plans
- Familiarity with federal and provincial legislation related to building regulation (i.e., Criminal Code, Fire Code, etc.)
- Ability to understand, interpret and comply with contracts and contractual requirements
- Ability to work outside under unfavorable weather conditions
- Demonstrated critical thinking and investigative skills
- Ability to work with flexible hours based on the needs of the business
- A general understanding as to how to assess the impacts of minor/major works on building operations is a plus

**Who We Are**

NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement, and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.

**What’s In It For You**

NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- An environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation and collaboration

**Our employees are the foundation of our success.**
- NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community._
- Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward._
- Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work._ _We contribute to different organizations, including Child