Hardware Installation Technician
2 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: Experience an asset
**Work site environment**:
- At heights
**Work setting**:
- Internet Service Provider (ISP)
**Tasks**:
- Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
**Certificates, licences, memberships, and courses**:
- CompTIA Security+ Certification
- Network+ Certification
- A+ Certification
**Computer and technology knowledge**:
- Networking software
- Networking hardware
- Networking security
- Internet
- TCP/IP
- Wireless networks
**Security and safety**:
- Bondable
- Criminal record check
**Transportation/travel information**:
- Valid driver's licence
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Physically demanding
- Manual dexterity
- Attention to detail
- Ability to distinguish between colours
**Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Judgement
- Organized
- Team player
**Screening questions**:
- Are you available for shift or on-call work?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- Do you have the above-indicated required certifications?
- What is the highest level of study you have completed?
**Workplace information**:
- On the road job
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