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Quality Continuous Improvement Manager
3 weeks ago
Job Posting:
Ready For a Tasty New Challenge?
**Overview**
This role reports directly to the VP, Business Transformation and dotted line the Bakery Manager, fostering strong collaboration with key stakeholders across various departments, including Business Transformation, R&D, Sanitation, Engineering, and Maintenance, to ensure seamless integration of quality and operational initiatives.
**What Wonderbrands Offers**:
- Wonderbrands believes in Home Grown Talent and accelerated career growth
- Competitive Compensation, Health, and Dental Benefits
- Pension plan with matching contribution
- Quarterly incentive program
- Discount program that covers almost everything under the sun - Restaurants, gyms, shopping, etc.
**Salary: $95,000/year - $100,000/year**
**Responsibilities**:
- Leadership and Development: Leads and mentors on-shift Quality professionals, ensuring 24/7 support and oversight for bakery quality and food safety initiatives.
- Collaboration: Serves as a key member of the bakery leadership team, working closely with departments such as R&D, Sanitation, Engineering, and Maintenance to drive initiatives and ensure smooth daily operations. Subject Matter Expertise: Acts as the Food Safety and Quality expert, providing guidance and overseeing regular training programs for bakery employees to uphold high-quality standards.
- HACCP Leadership: Functions as the HACCP Team Leader, directing hazard analyses, developing and maintaining HACCP plans, and performing regular verification and validation activities to ensure compliance.
- Record Management: Reviews and verifies quality and food safety records, including Critical Control Points (CCPs), addressing any issues promptly and maintaining accurate documentation. Serves as the Preventive Controls Qualified Individual (PCQI).
- Inspection and Auditing: Plans and conduct daily inspections, monthly self-inspections, and internal audits. Enforces Good Manufacturing Practices (GMPs), facilitates root cause analysis, and drives corrective and preventive actions.
- Environmental Monitoring: Oversees the environmental program, including swabbing equipment, drains, and floors, submitting samples for lab analysis, and addressing out-ofspecification results with corrective actions.
- Process Verification: Performs online process checks and CCP verifications, ensuring prompt follow-up on any deviations.
- Product Quality Oversight: Organizes and conducts quality and food safety checks for finished products, providing immediate feedback to production teams and managing product disposition when specifications are not met.
- Traceability and Recall Management: Assesses the traceability program by verifying ingredient lot numbers and participates in mock recalls to ensure system readiness.
- Allergen Control: Ensures the effectiveness of the allergen control program to prevent cross-contamination risks.
- Complaint and Supplier Management: Supports investigations into consumer and customer complaints and assists in supplier management programs to maintain quality standards.
- Equipment Calibration: Verifies the accuracy of measuring devices such as thermometers and scales to ensure consistency in processes.
- Audit Preparedness: Assists in preparing for and conducting various assessments, inspections, and audits, including BRC, customer, and regulatory audits.
- Customer and R&D Collaboration: Works with customers and the R&D team to develop and finalize product specifications.
- Audit Leadership: Prepares documentation and leads organizational efforts during audits, ensuring compliance with industry standards and regulations.
- Pest Control: Oversees third-party pest control programs to maintain a hygienic production environment.
- Prerequisite Programs: Manages hygiene practices, cleaning, and sanitation programs to ensure adherence to quality standards.
- Leadership Backup: Assists in covering Bakery Leadership positions during vacations to ensure continuity of operations.
- Resource Management: Manages supplies required for quality testing to support efficient and accurate assessments.
**Qualifications**:
- Postgraduate degree in a relevant field, such as Food Science.
- 5+ years of QA experience in a food manufacturing environment.
- Technical Expertise: Strong knowledge of GFSI standards (preferably BRC), HACCP, Preventive Controls, and Quality Systems; proficiency in Microsoft Office, with SAP preferred.
- Leadership & Collaboration: Proven interpersonal and leadership skills, with the ability to effectively collaborate across all levels of the organization, from production floor team members to management.
- Communication Skills: Excellent oral and written English skills, with the ability to clearly and accurately document findings and data.
- Work Environment Adaptability: Demonstrated ability to multitask, stay organized, and thrive in a fast-paced production environment.
- Analytical & Organizational Skills: Strong analytical and organizational capabi
