Manager, Surgical Clinics

**Who We Are**:
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. Just two hours from Toronto and two hours from Detroit, London features a beautiful and walkable downtown core located on the Thames River, a vibrant culinary scene and scores of activities that highlight local arts, culture and music. As one of Canada's largest acute-care teaching hospitals, LHSC delivers world-class care and experiences, built on our commitment to excellence in research, innovation, and learning. In partnership with our communities, we design and advance healthcare to support the wellness of the populations we serve. LHSC delivers both local and regional services, including the Children's Hospital, within a large geographic area. LHSC is known for its great people and great care, with a workforce of close to 15,000, dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.

This role is responsible for overseeing the daily operations of the Ambulatory Surgical Care Clinics at Victoria Hospital, including the:

- ENT and Head and Neck Ambulatory Outpatient Clinic, Otolaryngology and Paediatric ENT
- General Surgery Ambulatory Outpatient Clinic
- Orthopaedics and Trauma Ambulatory Outpatient Clinic
- Plastic Surgery Ambulatory Care Clinic
- Urology Ambulatory Outpatient Clinic
- Vascular Ambulatory Outpatient Clinic
- Vascular Flow Lab
- Thoracic Surgery Ambulatory Care Clinic

**Posting Period**:
June 18 - 25, 2025

**Job Summary**:
**What the Role is**

Reporting to the Director, Victoria Hospital Inpatient Surgery, Ambulatory Surgery, Endoscopy/Medical Day Unit, and OWN Clinic, the Manager, Surgical Clinics - Victoria Hospital directs, controls and evaluates the delivery of department services. They are responsible for translating decisions of the program leadership into execution, by utilizing relationship management and working with internal and external stakeholders to achieve the necessary outcomes. The Manager ensures their team and department operations are aligned with our mission, vision and values, while working together to successfully achieve our strategic objectives.

This role is accountable for day-to-day department activities, including the management of human and material resources, day-to-day staffing and scheduling, development and support of a healthy workplace, risk and utilization measurements, and facilitation of improvement initiatives and change management, while operating within approved operational budgets and financial guidelines and controls. A major focus of the role is fostering effective working relationships and networks within the team/unit and with other teams across the organization.

**Qualifications**:
**Who You Are**
- You are self-aware of own assumptions, values, principles, strengths and limitations
- You manage and develop self while modeling qualities such as honesty, integrity, resilience, and confidence
- You engage and support others to foster development, personal goals and encourage a healthy organization
- You achieve results by strategically aligning direction, decisions, actions and evaluation with the vision, values and evidence
- You facilitate an environment of collaboration and cooperation
- You create connections, build partnerships and networks
- You demonstrate a commitment to the organizational vision, mission, values and service excellence
- You are a transformational thinker that encourages and supports innovation
- You have exceptional analytical skills that contribute to effective decision-making
- You are self-directed, courageous, and highly motivated with excellent interpersonal and effective communication skills

**What Skills Are Needed**
- Planning and executing action plans that deliver results and motivate individuals for greater performance excellence
- Strong business acumen
- Values-based leadership and a proven track record for developing and sustaining healthy work environments and effective teams while leading in a performance-driven culture
- Lead and drive system transformation
- Develop self and others through teaching, coaching, mentoring and formal development processes
- Strong analytical skills that contribute to effective problem solving and decision-making

**What You Will Bring with You**
- Successful completion of a recognized baccalaureate degree program in a health care related discipline preferred
- Related post-graduate education preferred
- Current Certificate of Registration from a college recognized under the Regulated Health Professions Act
- Minimum of 3 to 5 years' experience in progressively more responsible leadership roles in a healthcare environment, preferably in an acute care academic teaching hospital
- Previous clinical and/or management experience in acute care department preferred
- Preference and consideration will be given to active members of the Canadian