Manager, Security Services

**Introducing the National Arts Centre**
The National Arts Centre (NAC) is Canada's bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams-the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety-and nurtures the next generation of audiences and artists from across Canada. The NAC is located on the traditional, unceded, unsurrendered territory of the Anishinabe Algonquin Nation.

At the National Arts Centre, we believe the performing arts are vital to the human experience. A house of dreams for the Canadian performing arts, we work with artists and arts organizations from across this land to revitalize our sector.

Curious to learn more? Read our 2023-2026 Strategic Plan, _The Journey Ahead_.

**Equity, Diversity, Inclusion, Anti-Racism and Accessibility**
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions.

Job Number: J0525-0199

Job Title: MANAGER, SECURITY SERVICES

Employment Type: Full-Time continuing

Job Category: Management

Open Positions: 1

Posting Date: May 6, 2025

Closing Date: June 8, 2025

**Salary**: $88,100.00 - $110,100.00/Year

Language Requirement: Bilingual

Working Hours: The work schedule for this position is adapted to business requirements. There will be daytime as well as evening and weekend work, depending on events in the building

Job Reports To: Executive Director of Operations

**Key Activities**:
Reporting to the Executive Director of Operations, the Manager, Security Services is responsible to maintain a safe and secure environment for patrons, visitors, artists, staff, and contractors at the NAC.

As the Manager of Security Services, the incumbent is required to develop, implement, and monitor protection services policies and procedures to ensure the safety of all. The incumbent is responsible for developing and maintaining the Business Continuity Plan, and Emergency Preparedness Plans as well as ensuring key senior management is well versed in these plans. The incumbent is responsible for all security systems used at the NAC, will maintain a current knowledge in the fields of security and emergency management, will update NAC requirements as necessary, and ensure a 24-hour operational patrol on the NAC premises. Responsible for reporting incidents.

This work can occasionally result in stressful situations and the incumbent must have the ability to manage these situations in a calm and professional manner. The Manager of Security Services must be able to ensure confidentiality of information related to business practices as well as privacy of staff, artists and patrons.

The incumbent is also responsible for hiring, training, and scheduling all the Security teams. They will manage disciplinary matters and resolve conflicts as per the appropriate collective agreement.

The work schedule for this position is adapted to business requirements. There will be daytime as well as evening and weekend work, depending on events in the building.

**Skill Requirements**:

- 5 years of directly related experience in a similar position;
- Fluently bilingual in both official languages;
- Excellent written and verbal communications skills in both official languages;
- The ability to write and prepare reports in a clear and concise manner;
- Ability to quickly Mobilize persons in emergency situations;
- Experience in dealing with emergency situations;
- Minimum 7 years of Corporate Security Experience;
- Active member in good standing within ASIS international and Security designations such as

CPP, CPO, IFCPP desirable;
- Valid First Aid and CPR certificates;
- Valid driver’s license;
- Extensive WHMIS knowledge;
- Workplace accidents management;
- Experience working in a unionized relations environment;
- Computer skills, including Microsoft suite;
- The ability to understand stress and anxiety; to cope with stress and maintain stamina;
- Management ability and experience;
- Knowledge of the latest emergency techniques and technologies in the industry;
- Extensive knowledge of evacuation procedures and security operations centre protocols;
- Approach complex problems with an open mind and use deductive and inductive reasoning skills.

**Who Can Apply**:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.

**Important Notice**: