Customer Service Representative

7 days ago

Winnipeg, Canada Clarke Financial Planning and Insurance Services Full time

Help members and employers by providing them with group insurance and pension information in a timely and accurate manner using online services. Able to investigate and solve member health, vision, dental, disability and death claim issues.
- Support agents with their individual client’s investments and insurance administration issues.
- **Required skills**:the ability to use a Windows PC with Microsoft Word and Excel. **Additional skills that are helpful are experience with Contact Relationship Management software and Adobe Acrobat Standard software.
- You must be able to work in a fast-paced, well-established team-oriented office environment reporting to the Customer Service supervisor. Other assigned duties as specified or requested.
- The work schedule is **Monday to Friday, 8:30 am to 5:00 pm**, with 1 hour for lunch. There is no overtime and no sales work.
- Preference will be given to applicants who hold or have previously held a **Manitoba Life Insurance License** and/or **Mutual Fund License**. Training will be provided to the successful applicant.

**Job Type**: Permanent

**Salary**: $40,000.00-$45,000.00 per year

**Benefits**:

- Disability insurance
- Life insurance
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Winnipeg, MB R2C1P9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- customer service: 5 years (required)

Licence/Certification:

- LLQP and/or Mutual Fund License(s) (preferred)

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