Event Supervisor

Toronto Pan Am Sports Centre Inc. is currently seeking a full-time** Events Supervisor **to join our
team

The Events Supervisor reports to the Director, Sports and Recreation and is the main contact
with event preparations and operations for events and special projects. This role will work
closely with the client to understand their needs pertaining to the event and the execution of it.

The key accountabilities of the role include, but are not limited to:

- Lead and assist in the planning of special events that take place within the facility
- Lead and assist in the delivery of special events
- Collaborate with Client to assess event needs and requirements
- Coordinate and finalize rental arrangements with users (i.e. processing executed
- contracts and obtaining required insurance documentation.)
- Coordinate with appropriate internal department staff to assess and deliver on needs
- and event requirements of clients
- Assist in the planning, sales, and delivery of Birthday Parties including the direct
- supervision of part time host staff
- Lead internal cross department meetings in preparation of special events or projects
- Act as the main contact between the client and TPASC and arrange resources as
- required (e.g. Catering, AV equipment, etc.)
- Arrange and conducts tours for perspective clients
- Coordinate logistics for customer experience, security, cleaning, parking, waste removal
- and storage for events
- Update and keep current the event tracking system
- Responsible for the management of the Event budget
- Responsible for the management of the Room Rental budget
- Oversee the coordination between TPASC staff from all departments of TPASC in the
- lead up to an event and its execution
- Assist in the hiring, training, scheduling, and supervision of part-time event staff
- Lead in the planning and delivery of TPASC events (e.g., Annual Staff Picnic and
- Holiday Party etc.,)
- Work with the client to resolve conflict on facility issues and concerns
- Ensure that the Tri-party leaders at TPASC are aware of all upcoming events
- Participate in Sport and Recreation meetings that provide leadership and mentorship
- across the department
- Exercise discretion and judgment in the mitigation of problems and situations that arise
- during events (i.e. media access, parking and security.)
- Meet with vendors and recommend suppliers for needed supplies and services
- Monitor the quality of services provided
- Assist in the development of information packages for clients about the facility
- Create invoices for completed events and follow up with all payments
- Understand, support and adhere to Company policies, programs, and procedures and

other duties as required

What We Need From You:

- A bachelor’s degree in sports or event management is required or the equivalent

combination of education and experience from which comparable knowledge and
abilities can be acquired
- A minimum of 2 years of event leadership and management
- A minimum of 5 years related experience in athletics administration/event operations
- A minimum of 2 years of staff leadership
- Budget management experience
- Strong communication skills, writing skills and a high level of creativity
- A strong ability to problem solve, multi task and perform well under high pressure
- situations
- A positive attitude, highly motivated and energetic
- Efficient in MS Office and Internet
- Must be able to work a flexible schedule for events that may include days, afternoons, and

evenings as well as weekends.

At the Toronto Pan Am Sports Centre Inc. We Can Offer You**:
- A Comprehensive Benefits Package including Medical, Dental, Vision, Life, AD&D

Insurance, Disability coverage, and Travel Insurance
- Employer RRSP Contribution
- Complimentary Fitness Centre Membership
- Training and Development including Education Assistance Reimbursement
- Employee Assistance Program
- Experience in working large scale events, tournaments and competitions Commercial &
- Movie productions, photo shoots and more
- Corporate Events
- Staff discounts on items such as mobility, clothing, events, etc.

How to Apply

Administrator, Sport and Recreation by 5pm on October 4, 2024.

Our History

A legacy of the 2015 Toronto Pan Am and Parapan Am Games, Toronto Pan Am Sports Centre
is operated by a corporation co-owned by the City of Toronto and the University of Toronto. The
world-class facility was the largest sport new-build for the Games and the largest infrastructure
investment in Canadian amateur sport history. Toronto Pan Am Sports Centre delivers extensive
programming that serves recreational and community groups, university students, high
performance athletes, as well as fitness centre clientele. The building’s 312,000 square-feet
includes two internationally sanctioned 10-lane 50-metre pools, a world-class dive pool and dry
- land dive training facilities, a four-court gymnasium, a rock climbing wall, an indoor running track,
conditioning rooms, a