Rooms Attendant

**Please note this position is part-time/ casual - two (2) days a week and availability would be required for Fridays and Sundays between the hours of 9:30a-5:00pm.**

Join Our Team at Bayview Wildwood Resort:
Welcome to Bayview Wildwood Resort, where breathtaking views meet exceptional hospitality. We are currently seeking passionate and dedicated individuals to join our team and contribute to creating unforgettable experiences for our guests.

**Experience**:

- **Lakefront Living**: Enjoy the opportunity of working steps away from the beautiful waters of Sparrow Lake, where you can unwind during breaks with a stroll along the shoreline or take advantage of complimentary four-season activities.
- **Adventure Awaits**: Embrace the thrill of outdoor adventure with complimentary access to hiking trails, kayaking, paddleboarding, and more. Discover the natural wonders of the area during your time off.
- **Culinary Delights**: Indulge your palate with access to our dining options, featuring locally sourced ingredients and creative culinary offerings. As part of our team, you'll have the opportunity to taste our menus.
- **Perks**:Enjoy our Sunray Group Hotels discounts on Resorts of Ontario affiliated properties.

*limited onsite accommodations

Training in all vocational aspects of the role is provided.

Depending on the length of service or whether the position is regular or temporary, Bayview Wildwood Resort provides additional benefits to team members:

- Vacation and Bereavement leave
- Health insurance - life, disability, dental, employee assistance, vision care
- Retirement savings plan - with matching employer contribution
- Discounts on International Choice Hotels including Ascend Hotel Collection, Comfort Inn, Quality Inn and Clarion.

We provide uniforms and name tags, and outerwear, depending on the needs of the position.

Refreshments are available to staff members throughout the day

**About Us**:
Bayview Wildwood Resort, a historical lakeside resort on Sparrow Lake, traces its roots to 1898 when the Stanton family hosted visitors arriving by steam locomotive train, for fishing and summer recreation.

Today, we are owned by the Sunray Group, one of Canada’s fastest growing hospitality and development companies and part of the Ascend Collection of Choice Hotels world-wide.

Our mission is to give our guests and employees a resort experience that will leave great memories for years to come. This will be accomplished with the combined efforts and focus of team members in providing courteous and attentive service. We strive to provide a guest experience that will exceed expectations.

**Summary of Position**

Responsible to perform the duties and responsibilities of the rooms, laundry and public area attendant. Responsible for maintaining optimum customer service and the housekeeping department standards. Will involve evening and weekend work. Seasonal summer and year round positions available.

**Key Relationships**
- Internally: _Provide all essential information to department heads and employees.
- Externally: _Occasional contact with all guests requiring exceptional customer service.

**Qualifications**
- Note: _The following qualification requirements are only representative of minimum levels of

education, knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently.

**Education**

Essential: 1.

Ability to communicate and comprehend both orally and written in English with employees and customers.

Desirable: 1. WHMIS certificate.

2. Pursuing or completed High School Diploma or Vocational equivalent

**Knowledge**

Desirable: 1. Previous experience in a cleaning position

2. Previous hotel and resort experience

**Skills & Abilities**

Essential:
1. Ability to operate cleaning equipment i.e. vacuum.

2. Excellent customer service skills in order to maintain an exceptional rapport with customers and employees.

3. Ability to follow directions in a timely manner.

4. Self-starter and ability to work independently.

5. Ability to work cooperatively with employees and managers as part of a team.

6. Ability to focus attention on details, prioritize, organize and follow up. 7. Ability to work in a time efficient manner.

Special Requirements: Ability to operate a motorized vehicle i.e. Golf Cart, Van or Truck as

per company policy & procedure.

Note: Not “all” employees are required to operate company vehicles.

**Mental Effort required to perform the job**:

- Extensive mental attentiveness and listening is required when handling guests.
- Frequently listening to directions from supervisors and managers.

**Physical Effort required to perform the job**:

- Long periods of standing and walking.
- Frequent bending, stretching kneeling and lifting.
- Repetitive arm and shoulder movements are required for cleaning.
- Frequent lifting of laundry bags, linens, towels, tables, flip charts, TV’s, VCR’s and ch