Reservations Supervisor, Banff, Ab

6 days ago


Banff, Canada Banff Caribou Properties Ltd. Full time

Situated in Downtown Banff, our busy Head Office coordinates and supports the activities of our hotels, restaurants, spas, cinema, and retail outlets.

Our Reservations Supervisor will oversee the day-to-day workload of our Reservations Team. If you have a can-do attitude and believe in fostering a supportive and fun work environment then you are the right person for us

**This Position Offers**:

- Permanent / Full-time position with competitive pay
- Anniversary bonus up to $1000
- Employee housing for just $13 a day
- 40% off food & 27% off beverage at 6 restaurants in town
- Fun staff events; staff parties, BBQs
- Excellent health & wellness programs; FREE yoga, FREE canoe and golf passes
- Discounted Lux movie tickets
- Discounted ski pass
- 25% off spa services
- Health & dental benefit eligibility after 6 months
- Complimentary hotel stays
- Free local bus pass
- Eligibility to become an employee shareholder (that’s right, you can become an owner)
- You are a fun, enthusiastic team leader
- Enjoy talking on the phone
- Excellent communication skills & attention to detail
- You are professional, accountable and responsive
- Can work weekends and evenings

**What Will you Be Doing**:

- Respond to reservation inquiries
- Ensure smooth daily running of the reservations department
- Resolve guests’ problems and complaints
- Assist in the recruitment, training & development and motivation of the reservations team
- Administrative duties; creating and upkeeping training manuals and resources.

Banff Caribou Properties is an equal opportunity employer who values the diversity of all employees.



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