Technical Customer Service Representative

5 days ago


Dartmouth, Canada RAE Industrial Electronics Ltd Full time

Job Summary:
**Duties**:

- Resolve customer complaints and issues in a professional manner
- Provide information about products and services
- Upsell products and services to customers when appropriate
- Perform data entry tasks accurately and efficiently
- Analyze customer needs to recommend the best solutions
- Maintain a high level of customer satisfaction through excellent service

**Experience**:

- Previous experience in customer service or a related field is preferred
- Ability to multitask and work in a fast-paced environment
- Excellent phone etiquette and active listening skills
- Sales experience is beneficial

Pay: $18.00-$23.00 per hour

Expected hours: 40 per week

**Benefits**:

- Profit sharing
- RRSP match
- Vision care

Schedule:

- Monday to Friday

**Education**:

- Secondary School (preferred)

**Experience**:

- Technical Customer service: 1 year (preferred)

Work Location: In person


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