Scheduling Administrator

5 days ago

Dartmouth, Canada Emergency Medical Care Inc. (EMC) Full time

POSITION RESPONSIBILITIES

Reporting to the Scheduling Team Lead, and under the leadership of the Manager of OHS and Business Continuity, the Scheduling Administrator supports the provincial ambulance system by scheduling paramedics across our 68 stations and communications officers in our Medical Communications Centre. The primary role is to support the frontline Operations teams while collaborating with Supervisors, and other provincial departments such as Payroll and Human Resources and liaising with frontline employees across the province and other internal stakeholders.

As a Scheduling Administrator, you will work to develop positive and effective working relationships with the team. Working closely with the Provincial Scheduling Lead and provincial supervisors, you will contribute to scheduling consistency across the province.

As a member of a larger team who is responsible for the coordination of paramedics' and communication officers' schedules, you will work in accordance with the terms of the collective agreements and in the effective utilization of casual staff. This includes working with regional supervisors to manage short-term scheduling such as sick days, short-notice special events and banked time, for example.

In addition, the Scheduling team works with Health & Wellness in updating and coordinating schedules in relation to long-term leaves such as Short-term Disability, Long-term Disability and Workers Compensation Board. On occasion, you will also provide information to assist regional supervisors with inquiries related to human resource matters, including union grievances and staff performance issues.

As a Scheduling Administrator, you must be able to work evenings and weekends.

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