Front Desk Receptionist

**About us**

Figure & Food is a Wellness Clinic, located in North Vancouver. Our range of services is customized to meet the unique needs of each client. We provide skin treatments, face and body treatments, nutrition coaching, personal training, and Botox.

**Why Figure & Food?**

We provide an environment that encourages growth and development with a strong emphasis on work/life balance, flexible working hours, staff and family discount and many other perks. Our team is comprised of caring professionals who are passionate about making a difference. Our team strives to create an environment where people can come together and learn, grow, and succeed. We understand the importance of creating a culture that is an inclusive, supportive and rewarding place to work. At Figure & Food, our team members are empowered to make decisions, take initiative and be creative in their work. **Join us today**

We are seeking a highly-skilled **Receptionis**t who can bring their administrative experience, resourcefulness, problem-solving abilities, and sales skills to our team. Your role will involve providing secretarial support and utilizing your sales experience in a service-oriented environment. This is a dynamic opportunity for someone who wants to make a real difference.

**What you’ll do**:
As a receptionist, you will report to the Clinic Manager and be responsible for various clerical and secretarial tasks. Your duties will include:

- Providing desk reception; answering the phone, scheduling appointments, and processing the payments.
- Providing information about the company and its services and ensuring that clients’ inquiries are responded to quickly and thoroughly.
- Providing a welcoming atmosphere to all clients and visitors that enter the facility by greeting them promptly and courteously.
- Performing basic office duties such as filing, organizing supplies, faxing documents, etc.
- Helping to plan events for the office and for clients.
- Providing assistance to other departments and personnel as needed.
- Assisting in the preparation of clients’ charts and documentation.
- Providing support to clinical staff as needed.
- Maintaining cleanliness and stocking of treatment rooms.
- Monitoring and ordering office supplies as necessary.
- Performing other related duties as assigned.

**What you bring**:

- Minimum 2+ years’ experience in reception and administration.
- Excellent communication skills with ability to provide clear instructions both verbally and in writing.
- Experience with Jane, Mailchimp, and/or quick to pick up use of software.
- Intention to stay with this clinic long-term.
- Having an understanding of basic accounting principles is a plus.

**What we bring**:

- Fun, positive, and friendly work environment
- Opportunities for growth and development
- Staff Discount
- Family Discount
- Commission-based incentive program
- Performance-based bonuses or rewards.
- An open-door policy that encourages communication and collaboration.
- Meaningful recognition of milestone anniversaries or achievements.
- Opportunities to take on additional responsibilities.

**Job Type**: Part-time

Pay: $19.00-$21.00 per hour

Expected hours: 16 - 20 per week

**Benefits**:

- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site gym
- Paid time off
- Store discount
- Wellness program

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend

Ability to commute/relocate:

- North Vancouver, BC V7M 1H3: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Would you be available to work on Thursdays, Fridays and Saturdays?
- Would you be willing to commit to this role for at least a year?

**Experience**:

- Receptionist: 1 year (preferred)
- Sales: 1 year (preferred)

Work Location: In person