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Counter/inside Sales Representative
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**About us**: Edmonton Fasteners & Tools Ltd. is a leading distributor of hand and power tools, abrasives, adhesives, hardware, chemicals, safety supplies, etc. We are proud to be in business for 40 years; proudly serving our clientele, industry, and local and dedicated employees. We offer innovative solutions and products to our customers’ industrial, and construction needs with 2 strategically located branches in Edmonton. We are looking for a motivated and dynamic individual to join our growing team at our South Branch as a full-time **Front Counter Sales Rep**. **Responsibilities**: - Sell a diversified line of products from incoming phone calls and conduct over-the-counter sales. - Provide pricing and inventory information to customers. - Process and enter customer orders with detailed specifications into the computer system. - Support Outside Sales Reps in processing quotes, orders, and other requirements at all stages of the sales cycle. - Identify customer needs and recommend appropriate products/services - Provide best-in-class customer service and help resolve customer issues and requests in a timely manner. - Help in organizing the showroom, stocking shelves, etc. - Other duties as assigned **Qualifications**: - Ability to consistently deliver exceptional customer service in a fast-paced environment. A team player with a "can do" attitude. - Strong written and verbal communication skills, excellent interpersonal skills, and an ability to work with diverse groups of people. - Industry experience is a definite asset. - Excellent time management skills with the ability to balance multiple priorities with high attention to detail. - Strong proficiency with computers and willingness to learn new software programs - Highly motivated with a desire to be successful. - Willingness to gain advanced knowledge of Edmonton Fasteners & Tools products and services. **What we offer**: - Career growth opportunities - On-the-job training and a supportive team atmosphere to ensure your success - Comprehensive group benefit plan - Competitive salary and other perks - Opportunity to work with great people and in a positive team environment **Benefits**: - Casual dress - Company events - Company pension - Dental care - Disability insurance - Employee assistance program - Extended health care - Life insurance - On-site parking - Store discount - Vision care Schedule: - Day shift - Monday to Friday **Experience**: - sales: 2 years (preferred) Work Location: In person
