Operations Supervisor
2 weeks ago
Work Term: Permanent
- Work Language: English
- Hours: 40 to 48 hours per week
- Education: College/CEGEP
- Experience: 3 years to less than 5 years
- or equivalent experience
**Work setting**:
- Animal shelter
**Tasks**:
- Administer treatments as prescribed by veterinarian
- Address customers' complaints or concerns
- Prepare and administer medications and vaccines under direction of veterinarian
- Plan and control budget and inventory
- Handle, restrain and care for animals undergoing treatment and surgery
- Counsel clients on animal health care
- Coach colleagues on new methods or work techniques
- Professionalism in customer service
- Provide customer service
- Provide nursing care and rehabilitation therapy for animals
- Hire, train and supervise staff
- Plan, organize, direct, control and evaluate daily operations
**Supervision**:
- 11-15 people
**Area of specialization**:
- Small animals
- Operations management
**Transportation/travel information**:
- Valid driver's licence
**Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Attention to detail
- Repetitive tasks
- Handling heavy loads
- Physically demanding
- Combination of sitting, standing, walking
- Standing for extended periods
- Walking
- Bending, crouching, kneeling
**Personal suitability**:
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Reliability
- Team player
- Accurate
- Client focus
**Health benefits**:
- Health care plan
**Long term benefits**:
- Registered Retirement Savings Plan (RRSP)
**Other benefits**:
- Free parking available
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