Security Operation and Maintenance Technician

**Job Details**

**What you will do**
Performs a variety of complex maintenance and repair services in specialized activities on access control, CCTV, intrusion alarm and intercom systems.

**How you will do it**
- Performs a variety of complex maintenance and repair services in specialized activities on access control, CCTV, intrusion alarm and intercom systems.
- Plans, selects, and lays out required materials for service and repair work.
- Works from drawings, schematics, blueprints, job layouts or verbal instructions and operates a variety of tools and machines incidental to operations.
- Requisitions new supplies and equipment.
- Performs all work in accordance with established safety procedures.
- Complies with all company policies and procedures and adhere to company standards.
- Supervise and inspect the installation of equipment to meet customer expectations and manufacturer specifications.
- Field coordination and communication, system programming, commissioning, AHJ testing and training on new system installations
- Evaluate and diagnose equipment that requires servicing as well as troubleshooting potential field wiring problems
- Provide specific solutions and recommendations to customers on the most efficient and cost-effective method in restoring a specific system back to normal condition
- Manage assigned Electronic Systems service calls regarding field labour hours estimated
- Customer satisfaction through coordination, response to customer requests and problems
- Prepare reports on daily activities
- May be required to work overtime
- Capable of working in cramped workspaces such as ducts, crawl spaces, above ceilings, etc.
- Complete mileage and monthly vehicle reports in a timely manner

**What we look for**
**Required**
- Requires in-depth knowledge of various maintenance fundamentals sufficient to deal with service and repairs.
- Must be able to work weekends and holidays as per shift rotation.
- Shifts are 7 days on, 7 days off. 12-hour days.
- Flights to & from Calgary or Edmonton to & from site are included by employer. Travel to & from Calgary or Edmonton to home may be at the cost of the employee.
- Food and accommodations provided while on site/shift.
- Pre-Employment Drug & Alcohol testing is required. Post-employment Drug & Alcohol testing can occur at any time as deemed by site rules
- No alcohol or drugs on site at any given time - work site is a dry camp
- Required to possess a valid driver’s license.
- Must be a team player committed to working in a quality environment.
- 2-5 years’ experience with installation and service of access control, CCTV, intrusion, and intercom systems
- Minimum high school/trade school graduate
- 2-year Associate degree in a technical field involving electronics or computers preferred
- Demonstrated working knowledge of electricity and electronics
- Demonstrated aptitude for troubleshooting systems and performing necessary repairs
- Security experience with C-Cure 9000 is required.
- Ability to effectively work independently
- Demonstrated high level of customer service
- Able to carry and move equipment/tools weighing up to 40 pounds
- Comfortable working in an environment that may involve climbing ladders and scaffoldings with equipment, upwards to forty (40) feet
- Working knowledge of personal computers (Windows 2000, XP, Windows 7) and Microsoft's suite of Office software
- Working knowledge of IT network systems
- Ability to use hand and power tools and test equipment such as multi-meters, oscilloscopes, digital analyzers, battery analyzers, frequency meters, decibel meters and communication devices as required
- Excellent verbal and written communication skills
- Ability to read and understand complex building architectural, mechanical, and electrical documents, as well as project plans, specifications, schedules, and equipment installation/operation/troubleshooting manual.

**Canada Diversity Statement**

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