Manager of Recreation Services

Welcome to the City of 100 Hellos We are a welcoming and inclusive community and one of the most culturally diverse communities in Alberta, with a population of 16,062 and another 11,000 in the surrounding area. We have a vibrant and friendly business community, a range of ethnic restaurants and a myriad of recreational opportunities. The Brooks area offers a diverse landscape; we have pristine farms, beautiful lakes and a huge valley of hills and hoodoos

Why work for the City of Brooks? For starters, you can take great pride in our organization, our positive work culture and our exceptional team of talented professionals who accomplish outstanding work each and every day for our citizens. You will have the opportunity to be part of a team that is professional, fun, dedicated and passionate about health and wellness. Our employees receive many benefits, some of which being, able to participate in gym memberships and educational opportunities. Please view our City of Brooks Careers Corner page for more details.

**PURPOSE**:
As a member of the senior management team, this position leads and manages the planning and delivery of community recreation services. The Manager of Recreation Services is responsible for the marketing, programming, maintenance and administrative operations of the JBS Canada Centre and the Centennial Regional Arena and will work in conjunction with other Managers, as required, in the construction of any City facilities.

**ROLES AND RESPONSIBILITIES**:

- Prepares, manages, monitors and reports on department budgets and submits them for regular review and approval to the Director of Recreation & Protective Services, the CAO, the Mayor and Council;
- Recommends to the Director of Recreation & Protective Services within area of responsibility goals, objectives, policies and programs. Ensures compliance with and achievement of approved goals, objectives, policies and programs through implementing procedures and work plans to achieve annual objectives;
- Develops and ensures compliance with service level statements in accordance with approved objectives. Evaluates programs to keep programs efficient, effective, customer service oriented and focused on achieving objectives;
- Prepares and recommends annual and long-range resource plans for area of responsibility. Prepares and recommends three (3) year operational and capital budgets and the ten (10) year capital plan in accordance with priorities and approved service level statements;
- Oversees the development and implementation of marketing strategies to achieve objectives;
- Performs ongoing market analysis to identify community recreation needs. Makes programming recommendations to meet those needs;
- Utilizes quality assurance techniques, program evaluation and other similar tools to identify opportunities for improvement. Solves problems and improves operations using creativity, innovation and best practices;
- Plans, supervises, and co-ordinates the cost-effective delivery of community recreation services, including day to day administration, maintenance operations, programming and marketing;
- Monitors compliance with approved budget, takes corrective action as required;
- Ensures accurate and timely revenue collection and accounts payable processing;
- Prepares rates and fees recommendations to support objectives and budget;
- Increases net revenues through innovative marketing initiatives, program delivery and increasing facility utilization;
- Oversees the development and delivery of recreation services to fulfill approved goals;
- Promotes, coordinates and utilizes third party program delivery;
- Oversees the development and implementation of special events programming in accordance with approved programming goals and philosophies (Canada Day, Summer Day Camps, Theme Days, Summer Games, etc.);
- Promotes and encourages the participation of volunteers in the development and delivery of recreation services;
- Utilizes an annual work planning system to organize and monitor programs and projects;
- Establishes weekly, monthly and annual work plans to achieve objectives;
- Arranges personal work schedule to supervise, troubleshoot and gain a full understanding of operations during peak activity periods;
- Coordinates maintenance operations, manpower and equipment requirements with the Facility Department as may be required to ensure efficient maintenance operations of facilities under the Manager of Recreation Services' scope of authority;
- Works in conjunction with other Managers on maintenance and construction activities relating to recreation and assists in other areas where appropriate;
- Coordinates with the Facilities Department on Preventative Maintenance and Lifecycle Management Programs of facilities under the Manager of Recreation Services' scope of authority;
- Manages all facility bookings, rentals and leases (JBS Canada Centre, Centennial Regional Arena);
- Manages a record keeping system that captures the data necess