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Customer Service Specialist

2 weeks ago

Chilliwack, Canada Escape Trailer Industries LP Full time

**Position Title: Customer Service Specialist**

**Location: Chilliwack, BC**

Escape is hiring

At Escape Trailer Industries we aim to be the number one fiberglass RV company in the world This is our destination. We will achieve this by supporting employees with competitive wages and health benefits. It also means colleagues supporting and respecting each other. It means implementing better processes and having open two-way communication. Ultimately it means a better work environment for our team and a superior product for our customers.

**Who we are**:
Escape Trailer is unique, as we are one of the few manufacturers of fiberglass RV travel trailers and have done so for 18+ years and counting. This places us in a high demand market, and we are continuing to grow at a fast pace This means that we are constantly striving to learn and improve, while fostering a positive work culture that we can be proud of. We are a customer focused company, and our trailers are manufactured from start to finish at our warehouses located in Chilliwack, BC.

**As a Customer Service Specialist your role includes**:

- Assisting customers with their option selections when configuring their Escape Trailer
- Customer communication on potential supply chain disruptions, etc.
- Assisting customers during showroom appointments

**Preferred skills/experience**:

- 2+ years experience in customer service
- Must have knowledge of trailers/trailer industry
- Excellent communication and people skills
- Customer Service experience
- Work independently as well as in a collaborative environment.
- Attention to detail and accuracy
- Completion of the VSA license and upcoming courses (can be completed after hiring)

**Why Join Escape Trailer Industries**:

- Family-oriented, inclusive culture
- On-Site Parking
- Clean, positive & safe work environment

Send your resume and be part of a team that is proud of its culture.

**What we offer**:

- Competitive salary
- Extended Health benefits
- Full-Time, Permanent
- 8-hour shift, Monday-Friday
- Salary: $20.00-$24.00 per hour

221125

**Salary**: $20.00-$24.00 per hour

Schedule:

- 8 hour shift

Application question(s):

- Do you have knowledge of trailers/trailer industry? In what way? (required)

**Experience**:

- Customer service: 2 years (preferred)