Superintendent I

**Requisition ID**:43815

**Organization**

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace. Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

**Main Purpose and Function**

Superintendent I’s are responsible for optimizing efficiency, managing budgets, presenting metrics, developing process improvements, ensuring that the needs of internal and external customers are met, and creating purpose and direction for their teams. Superintendent I’s are accountable for the scope, schedule and budget of project and program work within their respective areas of responsibility. Superintendent I’s are responsible for leading and developing front line staff. They must ensure every team member understands branch goals and objectives and enable the team to achieve them by providing guidance, feedback and training. Superintendent I’s must manage their teams in a safe and responsible manner ensuring they adhere to all regulatory obligations, safety procedures and branch policies.

This position is responsible for the management and oversight of occupational and non-occupational illness, injury, absenteeism and accommodation cases for the Sanitation Services Branch. This also includes planning, developing, coordinating, implementing, assessing, tracking, documenting and reporting on all return to work, stay at work, accommodation and attendance management initiatives. This position will also provide coverage and additional support for operations superintendents, as needed.

**Key Contacts and Reporting Relationships**

The position reports to the Superintendent II, Operations Support and is a member of the Leadership team. The position manages staff that are in the following programs: return to work, stay at work, accommodations and attendance management, along with other support staff.

The position works closely with staff within the branch, across Engineering Services and other City departments, and various external service providers and contractors.

**Specific Duties/Responsibilities**

Business Operations
- Reviews and develops annual plans, work priorities, schedules, and crew allocations to ensure resources and equipment are efficiently and effectively allocated and work outcomes are optimized
- Establishes work area process and workflows
- Ensures operational area activities are aligned to branch, Engineering and City strategic objectives
- Monitors budgets and maintains cost controls by analyzing and investigating variances, obtaining quotes and authorizing invoices
- Provides input with planning, reviewing and adhering to Operating and Capital Budget parameters depending on work area
- Provides input with the development, monitoring and communication of budget reports to ensure accuracy and transparency
- Manages budget variances within specific area of responsibility
- Creates, maintains, analyzes and makes recommendations using statistical branch data to support business and operational decisions
- Understands established branch metrics and assists in developing new metrics, as required, that can be used to manage and control business operations
- Develops, maintains and monitors services levels and resourcing plans for area(s) of responsibility
- Establishes targets for business and quality improvement
- Drives continuous improvement through an understanding of industry best practises with a focus on increasing efficiency, enhancing worker safety and engagement and improving quality of products and/or services
- Develops and maintains relationships with internal and external customers and liaises with City departments and partner branches (e.g. design and operating branches) to improve integration and ensure active collaboration

Supervision/Leadership/Engagement
- Models the behaviour expected of staff in work area; including collaboration, teamwork and respectful workplace behaviors
- Communicates branch objectives, requirements and rationale with staff, both orally and in writing
- Addresses employee and labour relations issues in a timely, fair and consistent manner using internal City resources, collective agreement provisions and City and