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Post Trade Support

2 weeks ago

Montréal, Canada FDM Group Full time

**About The Role**:
**À propos du poste**

FDM est un cabinet international de conseil en affaires et en technologie qui offre des solutions axées sur les clients et les secteurs par l’intermédiaire de ses cinq services spécialisés : Ingénierie logicielle, Données et analyses, Exploitation des TI, Changement et transformation et Risques, réglementation et conformité.

FDM est à la recherche d’un adjoint ou une adjointe ,aux services de postnégociation (revenu fixe) qui travaillera à Montréal pour le compte de notre client dans le secteur des services financiers. La durée initiale du poste est de 12 mois. Le ou la titulaire travaillera selon un modèle hybride avec exigence de se présenter au bureau de Montréal quatre jours par semaine.

**Principales responsabilités**:

- Fournir aux utilisateurs du monde entier un soutien fonctionnel et technique relatif aux systèmes pertinents en effectuant les tâches suivantes : (liste non exhaustive)
- Gérer les données statiques (contreparties, devises, etc.)
- Assurer l’administration des plateformes en ce qui a trait aux fournisseurs de systèmes internes et externes
- Gérer les enjeux liés au traitement direct
- Prendre en main la gestion des incidents
- Gérer les relations avec la clientèle en interagissant directement avec les utilisateurs internes et externes des systèmes
- Établir de bonnes relations avec les services (salle des marchés, suivi des marchés/gestion des risques, service post-marché), faire le suivi des relations avec les tiers, gérer ou aider les membres de l’équipe (analystes commerciaux ou techniques)
- Assurer la liaison avec les utilisateurs et les développeurs
- Traiter les nouvelles versions de façon autonome
- Travailler de concert avec l’équipe responsable ou de façon autonome au besoin et assumer le rôle de gestionnaire de projet ou collaborer avec un gestionnaire de projet : (liste non exhaustive)
- Élaborer les plans de projet
- Contribuer à l’achèvement et à la livraison en temps opportun des projets
- Mettre à l’essai les nouvelles versions, y compris préparer les scénarios de test- FDM is a global business and technology consultancy delivering client and industry driven solutions through our 5 core specialist Practices; Software Engineering, Data & Analytics, IT Operations, Change & Transformation, and Risk, Regulation & Compliance.

FDM is seeking Post Trade Support (Fixed Income) in Montreal to work for our client within the financial services sector. This role is initially for 12 months and will be hybrid with requirements to be in the Montreal office 4 days per week.
- Key Responsibilities:

- Providing functional and technical support around the relevant systems to users worldwide by (not exhaustive)
- Static data management (Counterparties, Currencies etc)
- Ensure platforms admin in relation with system providers, both internal and external.
- Dealing with STP (straight thru processing) issues.
- Incident Management
- Manage customer relations when dealing directly with both internal and external users of the systems.
- Develop good relations with the business (FO, MO/Risk, BO), follow relationship with third parties, manage / assist members of team (business or technical analysts)
- Liaise with users and developers.
- Capable of handling releases autonomously
- Working both within the team responsible, or alone when requested, to act as, or in conjunction with a specific project manager:

- (non-exhaustive)
- Building of project plans
- Assisting in the completion and timely delivery of projects
- Testing, including writing test scripts, for new releases.

**About You**:
- Salle des marchés, obligations et taux d’intérêt
- Cinq ans d’expérience en tant que responsable de soutien technique de niveau 1 ou 2 dans une banque, soutien à la production, soutien de salle des marchés
- Analyste du soutien à la production
- Expérience de soutien de salle des marchés
- Unix/Linux
- SQL
- Windows
- Front Office, Bonds and Rates
- 5 years of experience required as L1/L2 support in a bank, any prod support, front office support roles
- Production Support Analyst
- Front Office support experience
- Experienced Across L2 Application Support
- Unix/Linux
- SQL
- Windows

**About Us**:
FDM est un cabinet international de conseil en affaires et en technologie, primé, qui dynamise les personnes à l’origine de la technologie et de l’innovation depuis plus de 30 ans. Nous collaborons avec des entreprises de renommée mondiale afin de cerner l’expertise dont elles ont besoin, au moment opportun. À ce jour, nous avons contribué à lancer avec succès près de 25 000 carrières et nous sommes le partenaire de confiance de plus de 300 entreprises dans le monde.

FDM compte plus de 3 500 employés dans le monde, de 80 nationalités différentes qui travaillent en équipe. Depuis ses débuts à Brighton, au Royaume-Uni, FDM compte aujourd’hui 19 centres répartis en Amérique du Nord, en Europe et en Asie-Pacifique et figure désormais dans la série d’indices FTSE4Good.