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Event Set Up Labour Lead

4 weeks ago

Vancouver, Canada Vancouver Convention Centre Full time

Nothing beats the power of being at a live event. That's why we're proud to announce the launch of Sodexo Live, our brand dedicated to the sports, events and hospitality industry. We concentrate all of our skills, insight, and experience into one brand that instinctively knows how to make the most of every moment. **Let's go Live together. Sodexo Live is the Official Supplier of Food and Beverage Services to the Vancouver Convention Centre. We have amazing people and are proud to say, we love working here**

We are currently seeking highly motivated, service-oriented individuals to join the Facility Set-Up Department for **full-time and part-time EVENT SET UP LABOUR LEAD **positions. Reporting to the Operations Manager, Facility Set-Up, and the Crew Leader assists the Managers and Supervisors in overseeing the completion of all work assigned and to the necessary deadlines. This position is responsible for:

**general responsbilities**

  • Leading and assisting a team of Set-Up Attendants to complete all tasks and maintain high levels of service consistent with our standards.
  • Providing training and feedback to employees in regards to proper room set-ups, use of equipment and safety.
  • Confirming items that are required through the course of the shift are made ready for relevant events.
  • Reviewing all works orders required for assigned work.
  • Completing internal reporting and check-lists on work required and completed.
  • Modifying room and equipment set ups as required for client needs, sometimes under tight deadlines.
  • Ensuring team members comply with health and safety requirements of the Facility and WorkSafe standards concerning equipment and physical demands in the workplace.
  • Ensuring all storage rooms and equipment are kept clean and on designated racks.
  • Reporting any unusable equipment (broken or dirty) following the appropriate repair procedure
  • Providing timely feedback to Managers in regards to employee performance management.
  • Movement of freight and equipment using lifts and forklifts.
  • Coordinating with departments to ensure that all events and clients needs are met and kept in accordance with the Vancouver Convention Centre service standard.
  • Communicating any client requests, changes or irregular conditions to the attention of the Supervisor/Manager.

**key requirements**

  • Must have strong leadership and decision-making skills, with proven ability to lead a team and direct employees to assigned activities. Prior supervisory experience preferred.
  • Ability to understand all aspects of documentation within the department including event work orders, and ability to prioritize those tasks.
  • Familiarity with various types of room set-ups and equipment for different events is preferred.
  • Prior knowledge of and experience operating Forklift is an asset.
  • Familiar with health and safety procedures and regulations set out by WorkSafe BC.
  • Must be organized and self-motivated in order to handle many events and demands at one time.
  • Positive attitude and a consistent calm disposition, with the ability to model our high standard of guest service in a fast-paced environment.
  • Exceptional focus on our high standard of guest service, modelling these standards at all times.
  • Excellent English verbal and written communication skills, as well as advanced interpersonal skills to coach and motivate a large group of employees.

**other requirements**

  • Must be able to stand and exert fast-paced mobility for the entire shift.
  • Must be able to frequently lift, carry, push and pull items weighing up to 50 pounds and occasionally greater with another person.
  • The employee is required to bend stoop, kneel, crouch, or climb, and must have the ability to reach overhead, above the shoulders.
  • Must be able to go from warm to cold climates.

**shifts and hours**

Shift start and end times will be determined by business needs and hours may vary week to week depending on event demand. The position may require working early morning, late evening, graveyard shifts, weekends and holidays. Overtime may be required.

**Great news **You will receive

  • Company paid health and dental benefits (after wait period and qualifying hours)
  • A great work culture while working with an award-winning team
  • Opportunities for skills development and career progression
  • Competitive pay for all team members
  • A fresh, clean uniform provide with every shift

**to apply for this position**

  • Sodexo Live is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, ancestry, place of origin, political belief, religion, marital status, family status, disability, sex, sexual orientation, gender identity or expression, age or any other applicable Provincially protected status._

**Job Types**: Full-time, Part-time

**Benefits**

  • Dental care
  • Extended health care

Schedule

  • 8 hour shift

Supplemental pay types

  • Overtime pay