Business Analyst

Business Analyst

About Queen's University

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

Job Summary

**A Brief Overview**

This position provides expertise to aid in the planning, design and development of technical resources. This position translates business requirements into an implementation plan with clients and members of the team. This position makes recommendations for solutions or improvements to business processes that can be accomplished through technology.

**Job Description**:

**What you will do**
- Analyzes, edits, documents, and translates business and functional requirements.
- Conducts research and addresses information systems changes and business process improvements to meet current and future business requirements.
- Completes detailed system specifications for workflow, scripts, reports, interfaces, conversions, modifications, customizations or extensions.
- Recommends system and business process improvements on complex information system and business process issues.
- Performs detailed analysis of root problems for urgent production issues and data quality issues.
- Develops and maintains training deliverables for staff.
- Creates multi-level test scenarios.
- Develops queries and reports.
- Configures and maintains systems as well as integrations with various third party systems.
- Administers user access to key systems.
- Designs processes for data input.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Four-Year Bachelor Degree or equivalent. In addition, requires trade certification, qualification, or on-going learning to remain ahead of changes in technology or emerging fields.

**Required Experience**
- More than 3 years and up to and including 5 years of experience.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Knowledge of concepts and principles in a specialist field that is typically acquired through a combination of advanced professional or academic qualifications and/or substantial work experience.
- Provide effective consultation and advice on non-straightforward and/or complex issues
- Interaction with others requires interpersonal skills and the ability to understand and influence.
- Adapt messages to meet the different needs of different audiences.
- Builds relationships, trust and credibility.
- Prioritize and distribute work to deliver objectives on time and to the highest standard.
- Identify in advance when the intended results may not be achieved and develops a plan to address the gaps.
- Actively participate in project team meetings and develop individual and unit project plans.
- Lead procedural or technological change within a unit.
- Identify opportunities to improve the effectiveness and efficiency of work processes.
- Seek information and input to fully understand the cause of problems.
- Appropriately assesses risks before making a decision.
- Contribute to the creation and evaluation of possible solutions.
- Take action to remove obstacles and address problems before the impact performance and results.
Promote a work environment that is free from sexual violence, harassment and discrimination, and the ability to show empathy for those who have experienced trauma.

Employment Equity and Accessibility Statement

**Skills**
- Attention To Detail
- Data Analysis
- Database Management
- Excel
- Higher Education
- Microsoft Outlook
- Microsoft Word
- Organization
- Process Analysis
- Project Management
- Relationship Building
- Student Affairs
- Technical Trouble Shooting

**Reference**
- 283816