Reception & Office Administrator

**Position Title**:Reception & Office Administrator

**Department**: Business Solutions

**Employment Type**: Full-Time

**Application Deadline**: November 7, 2025

**Expected Start Date**: December 1, 2025

**PURPOSE**

Building trust through excellence.

**VISION**

Relentlessly advancing commercial real estate to provide remarkable experiences.

**CULTURE**

Stewardship and empowerment; integrity and fair play; remarkable experiences; mutual respect and authenticity; relationship-driven success; internal recognition and role clarity; fun

**About the Company**:

- Cushman & Wakefield | Stevenson_ is a full-service commercial real estate firm in Winnipeg, Manitoba, that provides solutions in brokerage, property management, and advisory services.

We are looking for a Reception & Office Administrator to join our Business Solutions team. If you are a people-focused professional looking for a fun, hardworking and collaborative team that supports learning and continuous improvement, we want to meet you

**Summary**:
The **Reception & Office Administrator**is an energetic, conscientious, and detailed individual who enjoys making a difference and being a part of a team in a fast-paced environment. This role is essential to the smooth and professional functioning of Cushman & Wakefield | Stevenson, serving as the first point of contact for clients, visitors, and staff while ensuring daily office functions run efficiently. By coordinating people, systems, and resources, the Reception & Office Administrator helps maintain an organized, connected, and productive workplace.

The Reception & Office Administrator reports directly to the Vice President, Human Resources & Business Solutions.

**Required Skills and Abilities**:

- Post-secondary certificate or diploma in Office Administration, Business Administration, or a related field is considered an asset; equivalent work history may be considered.
- Minimum 2 years of experience in an administrative role, with experience in corporate, property management, or professional services preferred.
- Demonstrated ability to handle confidential information with discretion, including client documents and sensitive communications.
- Demonstrated ability to maintain a professional, polished, and welcoming demeanour in all interactions, both in person and over the phone.
- Able to manage multiple priorities in a busy, fast-moving environment with frequent disruptions and shifting demands.
- Administrative Skills - naturally detail-oriented, with the ability to organize information electronically and in paper form. Knowledge of standard office administrative practices and procedures is considered an asset.
- Computer Skills - intermediate to advanced skills in Excel, Word, and other Microsoft Office programs required.
- Communication Skills - ability to communicate effectively and in a professional manner with all levels of the organization, both orally and in writing; possesses strong customer service skills and takes a diplomatic approach to successfully building and maintaining relationships with all stakeholders.
- Organizational Skills - ability to allocate one’s time effectively and manage tight deadlines; ability to work under pressure and achieve quality results; ability to handle multiple demands and competing priorities while adapting to new ideas and constant changes.
- Excellent interpersonal and communication skills, with a natural ability to build rapport and ensure every interaction feels welcoming and respectful.
- Ability to work effectively in a rapidly growing/changing environment with a high degree of resourcefulness, flexibility, and adaptability.
- Relationship Skills - ability to develop and sustain cooperative working relationships at all levels of the organization; ability to be a self-motivated team player with good conflict-resolution skills and the intention to create and maintain positive working relations; committed to personal growth and integrity aligned with Cushman & Wakefield | Stevenson’s objectives and values.
- Decision-Making Skills - ability to resolve problems using facts and sound reasoning.

**Duties and Responsibilities**:
**Reception**
- Welcomes and triages all visitors, clients, and contractors in a professional and courteous manner.
- Answers, screens, and redirects incoming calls promptly and accurately.
- Coordinates courier and mail services, including sorting and distributing incoming mail, as well as preparing and arranging outgoing correspondence and packages.
- Takes payment in person related to condo and rental fees via cash or cheque where required.
- Reconciles monthly Sundries invoices and reports and prepares/updates the master list of chargebacks to provide to the corporate accounting team (i.e., postage usage, printer logs, courier usage, and ad-hoc supplies).
- Monitors the general Accounts Payable inbox; electronically stamps and distributes all received invoices to the appropriate Accountant for payment.
- Address