Assistant Manager, Food Services

**Assistant Manager, Food Services**

**Location**:Vancouver Hospice

**Reporting to**:Manager, Support Services

**Job status**:Permanent Full-time 1.0 FTE (75 hours bi-weekly)

**Compensation**:$67,675- $76,381
- We want our staff to “thrive” not just survive, so Canuck Place is committed to living our values of care exceeding not just minimum wage but living wage in B.C. This means that regardless of role our entry level salary is a minimum of $25.64 per hour equivalent to $50,000 full-time annually._

WHY SHOULD YOU CHOOSE TO WORK HERE?

Canuck Place careers are full of connection, community, and care. We aim to nurture a supportive culture rooted in compassion, collaboration and support while providing expert care to children and families. Our team includes individuals with a special blend of sensitivity, compassion, and appreciation for life. Canuck Place is where no moment is missed. A place where you can make a difference.

We offer competitive compensation and a benefits package focusing on wellness and self-care that includes:

- 20 days’ vacation (pro-rated to your full-time equivalency)to start with ongoing annual anniversary increases up to an organizational maximum of 45 days
- Up to two paid mandatory wellness days a year
- Generous paid leave including compassionate and special leave when you need it
- Municipal Pension Plan (MPP)
- 100% employer paid benefits package from your first day which includes extended health and dental and $1,500 annually for counselling
- Health and Wellness Spending account that provides up to $1,000 annually to ensure you can focus on the benefits that are important to you and your family
- Flexible working options
- Free meals on-site at the hospices
- Continuous paid training and development opportunities so everyone has the opportunity to learn new skills and grow
- Ongoing parental support including top up for maternity and parental leave and paid leave for new grandparents

YOUR ROLE

JOB SUMMARY

Reporting to the Manager, Support Services, the Food Services Assistant Manager is responsible for supervising staff, overseeing the operations of the Food Services department, and supporting management and administrative responsibilities. This role ensures efficient workflows, coordinates daily meal service and regular catering orders, manages ordering and inventory levels and maintains food safety & licensing standards. The assistant manager will be responsible for promoting and maintaining a safe, inclusive and positive work culture.

RESPONSIBILITIES
- Staff Supervision and Operations; working alongside cooks to deliver quality meal service.
- Supervise staff and overall operations of the Glen Brae (Vancouver) food services department.
- Ensure workflows are efficient and safe food handling and hygiene practices are in place and maintained
- Help in the development of training and education for food service employees.
- Participate in scheduling and hiring of staff.
- Determine appropriate staffing levels to maintain appropriate coverage and quality.
- Collaborate with nursing and care teams to ensure a holistic approach to patient & family care.
- Oversee and participate in meal planning, cost savings initiatives and operational improvements
- Ensure dietary needs of patients and families are met
- Understands how to create a warm, caring and supportive environment where families feel cared for. Looks for ways to be “of service” to those in our care.

ADMINISTRATIVE DUTIES:

- Perform inventory, including reporting on inventory levels, and waste to create efficiencies and reduce costs
- Meet with the team to review dietary concerns, menu plans, and other projects.
- Assist in the menu planning and execution of catering services.
- Collaborate with team members to develop onboarding program and guidelines for new hires of the food services program
- Develop and implement policies and procedures to improve services and satisfaction.

OPERATIONAL MANAGEMENT:

- Plan, organize, direct, and evaluate daily operations.
- Maintain schedules, taking into consideration key organization events and catering requests.
- Anticipate support needs and proactively manage them with input from the Manager.
- Proactively address concerns of families, staff, and volunteers.
- Perform regular compliance audits
- Ensure health and safety regulations are followed.

FINANCIAL MANAGEMENT:

- Assist the Manager of Food Services in the preparation of the annual departmental operating budget.
- Monitor budget and control labor costs and expenses.
- Work with the payroll department to ensure accurate timesheet entries.

EDUCATION AND EXPERIENCE
- Post-secondary education and/or a minimum of 3 years of related management experience.

QUALIFICATIONS:

- Experience or culinary education background is required
- Experience in a health care or non-profit environment would be considered an asset
- Valid Food Safe level 1 certificate required.
- Comprehensive knowledge of food and cate