Current jobs related to Help Desk Specialist - Vancouver - Real Estate Board of Greater Vancouver

  • Systems Specialist

    2 days ago

    Vancouver, Canada Dyrand Full time

    **Company Description** Dyrand Systems is more than an IT provider; we are committed to delivering proactive, secure, and personalized managed IT services for local businesses. Our team of dedicated experts takes a client-first approach, helping organizations stay focused on what they do best. We are proud to be the trusted technology partner for companies...

  • Tier 1 Help Desk Specialist

    2 days ago

    Vancouver, British Columbia, Canada Insight Global Full time

    Vancouver, BC: Hybrid - 3/4 days per week onsite2 Month Contract + Possibility of extensionPay Rate: $27 - $30/HrWe are seeking a detail-oriented and organized Tier 1 Help Desk Specialist to join one of North America's largest retailers. This role involves repetitive, queue-based administrative work withinWorkday,supporting job and employee changes across...

  • Technical Support Specialist

    10 hours ago

    North Vancouver, Canada Technikel Solutions Full time

    **Technical Support Specialist (Help Desk Tier 1)** **The Employer** Technikel Solutions is a rapidly growing Managed Services company based in the North Vancouver. Our mission is to empower local entrepreneurs to achieve greatness. We believe using technology is exciting, fun and creates efficiency for our clients. We are looking to build our staff team...

  • Help Desk

    2 days ago

    West Vancouver, Canada Aboriginal Computer Solutions Ltd. Full time

    **Help Desk / Bench Technician / Project Assistant** Are you looking to work for a company that offers an environment that allows you to have an impact on your future, a sense of ownership and to be able to see your own accomplishments? Do you enjoy working in a team environment? Would you like to work in a challenging and dynamically changing...

  • Bilingual Help Desk Support

    10 hours ago

    Vancouver, Canada Environment and Climate Change Canada Full time

    Who can apply: Persons residing in Canada living in the city of Vancouver or nearby Type of contract: Casual contract opportunity (90 working days) **Requirements**: Bilingual imperative (English & French) - comparable to government BBB Must be eligible for reliability security clearance or already have security clearance Minimum of 1 years of direct work...

  • Help Desk Technician

    2 weeks ago

    Vancouver, Canada Uniserve Communications Corporation Full time

    **Uniserve Communications Corporation** Uniserve Communications is growing quickly. We are looking for a full-time Help Desk Technician to be part of our team in Vancouver. We provide the latest technologies in digital phone, high speed internet, cloud and managed services. We take pride in giving our business and residential customers the most personalized...

  • Help Desk Analyst

    3 days ago

    Vancouver, Canada Targeted Talent Full time

    We are looking for a dynamic customer service oriented Help Desk Analyst to join our client's IT team. The right candidate has an in-depth knowledge of PC operating systems and configuration, installations, upgrades, problem identification and resolution. Responsibilities: - Providing First Level PC network and technical support to users on routine or...

  • Help Desk Support at Home

    2 weeks ago

    Vancouver, Canada Revelle Bridal Full time

    This role includes the following responsibilities: Takes ownership of issues and ensures customer satisfaction Provides support and guidance to end users in the use of IA’s PC and telecommunication services Assigns more complex problems to 2nd Level support for advanced solutions Identifies efficiencies to make IA’s PC environment easy to use, manage and...

  • Help Desk Analyst

    6 days ago

    Vancouver, Canada Vancouver Full time

    **Who We Are** Fasken is a leading international business law and litigation firm, and was recently voted one of Canada’s Best Employers for 2024. Our firm’s 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London and Johannesburg And an office in the professional and retail district known...

  • P&C Tier 1 Help Desk

    3 days ago

    Vancouver, Canada Insight Global Full time

    We are seeking a detail-oriented and organized Tier 1 Help Desk Specialist to join one of North America's largest retailers. This role involves repetitive, queue-based administrative work within Workday, supporting job and employee changes across North America. You will play a key role in quality control, ensuring accuracy in job changes, training setups,...

Help Desk Specialist

3 weeks ago

Vancouver, Canada Real Estate Board of Greater Vancouver Full time

**Help Desk Specialist**

At the Real Estate Board of Greater Vancouver (REBGV), we work hard, have fun, and our building has the best view in the city We have won national quality awards for customer service and innovation. We are an innovative, quality-driven association with approximately 14,000 REALTOR® members. Our commitment is to provide members with the services and tools they need to serve their clients and the real estate needs of their communities. We promote life-long learning and believe in the value of sharing knowledge with colleagues, members, and others who may benefit from what we learn.

**Job Summary**

The Help Desk Specialist provides computer support for REALTORS® regarding the major computer software systems provided by the Board. Responding primarily to telephone and occasional walk-in inquiries, the Help Desk Specialist provides excellent customer service by offering timely and effective responses to REALTOR’S® questions and concerns. Training on the supported systems is provided.

**Responsibilities**:

- Assist our members by troubleshooting Paragon, WEB_forms_ and other REBGV software related problems via queue-based phone support system.
- Provide instruction or assistance to members using the computers in the Member Service area
- Troubleshoot and fix software problems for Members and act as a resource for members needing assistance in buying a computer or software.
- Record, track and follow up on software issues with vendors and members
- Provide internal support for staff on hardware and software problems, assisting the network administrator when required.
- Actively participate in achieving the highest level of customer service through the REBGV’s ongoing Quality program.
- Work on program related projects when time permits

**Requirements**:

- Excellent English verbal communication skills
- Tactful with excellent customer service skills
- Strong problem-solving skills
- Excellent interpersonal skills
- Ability to multi-task while maintaining attention to detail
- Comfortable in a fast-paced environment
- Detail oriented and reliable

**Salary**: $54,875.00-$68,592.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site gym
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

COVID-19 considerations:
COVID protocols are in place at REBGV

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

Shift availability:

- Day Shift (required)

Work Location: Hybrid remote in Vancouver, BC