Employee Experience Coordinator, Bilingual
1 week ago
Please note that this position will require you to work from the office as needed. This is an on-site position (3 to 5 days per week from the Montreal office).
Purpose Unlimited is an independent financial services company with an unrelenting focus on customer-centric innovation, delivered through technology-driven solutions. Led by entrepreneur Som Seif, the company is developing a diversified product platform aimed at addressing historically underserved segments of the market. Purpose Unlimited’s businesses include Purpose Investments, Advisor Solutions by Purpose, and Driven.
Job Summary
The Employee Experience Coordinator plays a crucial role in supporting P&C Business Partners and managers by understanding and anticipating business needs, providing insights, and ensuring that our practices align with our company and P&C vision and values. This role is responsible for fostering a positive work environment that promotes employee engagement, satisfaction, and productivity.
Is this you? We would like to speak with you
What you will do?
**Support to P&C Business Partners and Managers**:
- Provide timely responses to employee inquiries within 24 hours.
- Maintain professional working boundaries with employees.
- Ensure centralization of all employee perks and benefits.
- Manage the Montreal office, including mail, stock, maintenance, events, client needs, and ordering food for onsite meetings.
- Own the People & Culture employee-facing calendar.
**Manage Information Accurately**:
- Serve as the primary point of contact for ensuring Dayforce processes and workflows run smoothly.
- Handle escalated issues for HRIS and other systems.
- Assist as a secondary contact in data entry for payroll processing.
- Complete confidential employment verifications for ex-employees.
**Main Point of Contact for Employees**:
- Monitor the P&C inbox and escalate issues as necessary.
- Collaborate with the P&C Coordinator to store and relay employee feedback in a timely manner.
- Manage onboardings, offboardings, terminations, talent acquisition, employee questions, stay and exit interviews, and internal client relationships.
**Communicate and Distribute Information**:
- Update and monitor the organization's communication calendar, ensuring timely reminders are sent for processes and collecting feedback.
- Serve as the primary point of contact for French-language translations.
- Send communications from the P&C team.
- Align communications with internal branding standards and coordinate with the marketing team to ensure marketing branding is up to date.
- Assist P&C Business Partners with audits in Quebec.
What you will bring?
- A Bachelor's degree in Human Resources or a combination of education and experience.
- CHRA/CHRP designation is an asset.
- 1-3 years of experience in a similar role.
- Experience processing payroll.
- Working knowledge of Dayforce or other HRIS.
- Bilingualism (English-French) - verbal and written.
We thank all applicants for their interest; however, only those selected for interviews will be contacted.
Our work philosophy is a hybrid model allowing for flexibility and collaboration.
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