Bilingual Coordinator, Benefits

Join our team as a Bilingual Coordinator, Benefits Is this role you’ll be administering employee benefit programs, playing a crucial role in ensuring that every employee and Optometrist understands their benefits and has a positive and engaging experience. You’ll be assisting employees with benefit-related inquiries, coordinating open enrollment periods, and liaising with external vendors.

**What Will You Be Doing?**
- Overseeing the full-cycle administration of employee benefit programs for specific client group.
- Serving as the primary point of contact for employees regarding benefit-related inquiries, providing timely and accurate information to ensure a positive and engaging employee experience.
- Providing a positive onboarding experience for benefit orientation and support services to employees.
- Working closely with internal and external stakeholders, troubleshooting benefits issues, communicating benefit updates, policy changes, and open enrollment periods to employees.
- Collaborating with the payroll team to ensure group insurance changes, RRSP/TFSA, and health care spending account contributions are accurate in the HRIS system and are processed in a timely and accurately.
- Supporting annual benefit enrollment activities, including developing communication materials, conducting employee education sessions, and assisting employees with enrollment and benefit elections.
- Supporting our Merger & Acquisitions team in the clinic enrollments. Facilitating webinars to practices joining our organization.
- Conducting webinars for current employees and Optometrists on our Benefits program.
- Compiling handout materials for meetings, events, and presentations, as required.
- Liaising with external vendors to coordinate employee perks and discount codes. Providing employees with optical discount cards.
- Participating and providing support on special projects.
- Bilingualism (French/English)
- A Undergraduate Degree or College Diploma in Human Resources, Business Administration, or any other related field
- 1-3 years of relevant experience
- Experience with HRIS and payroll is considered an asset
- Excellent critical thinking and problem-solving skills, strong communication skills, detail oriented
- Ability to facilitate and educate effectively in-person and virtually
- Ability to communicate detailed information in a pragmatic way with various stakeholders and multidisciplinary teams
- CEBS (an asset)

**How You'll Benefit working at our Home Office**:

- A comprehensive total rewards package, including two free pairs of glasses and lenses per year
- A coaching culture that fosters ongoing growth and development opportunities
- A people-first culture, (but dogs are also welcome)
- An organization that gives back locally and nationally, and supports you in doing so as well

**Why You Should Join Us**:
Our purpose is to enhance the lives of our patients. If you get excited by the opportunity to be part of a team that strives to put the patients at the center of everything we do, and have fun while doing it, then you belong with us Our doctor-led, patient first, approach has helped us rapidly grow from 30 locations to over 300

We could not have gotten here without our fantastic people, who now number more than 3,000 and serve patients across the country. We are committed to FYihealth being more than just a place to work and are intentional about our values of opportunity, diversity, equity and inclusion in the environment we create for our team members to thrive.

At FYi, we hope you'll grow as a professional and as an individual, knowing you can come to work each day, have a meaningful impact on people's lives and have fun doing it.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

**Coordonnateur(trice) bilingue des avantages sociaux**

Rejoignez notre équipe en tant que Coordonnateur(trice) bilingue des avantages sociaux Dans ce rôle, vous serez chargé(e) d'administrer les programmes d'avantages sociaux des employés, jouant ainsi un rôle crucial dans la garantie que chaque employé et optométriste comprenne ses avantages et bénéficie d'une expérience positive et engageante. Vous assisterez les employés dans leurs demandes liées aux avantages sociaux, coordonnerez les périodes d'adhésion et assurerez la liaison avec les fournisseurs externes.

**Que ferez-vous ?**
- Superviser l'administration complète des programmes d'avantages sociaux des employés pour un groupe de clients spécifique.
- Agir en tant que point de contact principal pour les employés concernant les demandes liées aux avantages sociaux, en fournissant des informations précises et promptes pour garantir une expérience positive et engageante pour les employés.
- Assurer une expérience d'intégration positive pour les avantages sociaux et les services de soutien aux employés.
- Travailler en étroite collaboration avec les parties prenantes internes e