Receptionist
1 week ago
**Receptionist**
Join Livingston, the largest customs broker in Canada and the third largest entry filer in the U.S. We’re a market leader offering customs brokerage, consulting and compliance, and freight forwarding services at more than 90 key locations in North America, Europe and Asia. Customs brokerage is our core business and helping our customers navigate the complex and changing world of international trade is what we do best. Consider joining our team for the opportunity to grow your career. From entry level to expert advisors, our supportive culture of learning will help you get the career you want.
**Job Type**: Full Time
Location: ON Fort Erie - CN050
**JOB SUMMARY**:
This position is responsible for the operation of outgoing, incoming or interoffice telephone calls. Receives and directs visitors to appropriate department or person. Performance of miscellaneous clerical duties.
**KEY DUTIES & RESPONSIBILITIES**:
- Receive and direct incoming telephone calls to appropriate individual quickly and pleasantly.
- Receive and direct visitors to the appropriate person or department.
- Provide directory assistance and take accurate messages.
- Answer simple questions regarding Livingston and direct more complex issues to appropriate personnel.
- Sort and distribute incoming mail.
- Arrange for couriers to pick up packages and trace if necessary.
- Perform miscellaneous clerical and data entry functions.
- Perform other related duties as assigned by management.
- Adhere to established policies and procedures.
**KNOWLEDGE & SKILLS**:
To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable a person with disabilities to perform the essential functions.
- Computer skills (Microsoft Office)
- Excellent communication skills
- Excellent telephone skills with a pleasant voice
- Solid knowledge of company structure including names, roles and responsibilities
- Strong service orientation and pleasant demeanor
- Ability to project a professional company image
- Bilingual (if required)
**WORK EXPERIENCE - MINIMUM REQUIRED**:
- 6 months experience; preferably working in a service environment**EDUCATION**:
- Required: High School/GED or equivalent**CERTIFICATIONS DESCRIPTION**:
**COMPETENCIES**:
- Customer First Focus- Inclusion and Collaboration- Agility- Accountability- Leading and Developing- Business Acumen and Straight TalkLivingston is proud to be an equal opportunity workplace.
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