Current jobs related to Automotive Service Manager - Whitby - Strategic Performance Management Group Inc.
-
Automotive Service Advisor
6 days ago
Whitby, ON LN B, Canada Babin's Automotive Full timeNow Hiring: Experienced Service Advisor (Full-Time)We're looking for an Experienced Service Advisor who knows how to keep things moving. From first contact to final invoice, you'll be the go-to for customers and a vital link between the customers and the shop floor. If you're organized, confident, and thrive in a fast-paced environment, this is your...
-
Customer Service/administration
2 weeks ago
Whitby, Canada STE Automotive Full time**_AUTOMOTIVE SERVICE ADMINISTRATOR_** **_S.T.E. AUTOMOTIVE CENTRE LTD_** **Position Summary** Automotive Service Administrator is responsible for top-notch customer service. Overall accountability for booking appointments and ensuring the accounting practices are followed. Knowledge of automotive business and mechanical services is a definite asset but...
-
Automotive Apprentice
5 days ago
Whitby, ON LN B, Canada Babin's Automotive Full timeJob OverviewWe are seeking a motivated and detail-oriented Registered Apprentice Technician to join our team. This position is ideal for individuals looking to develop their skills in automotive repair and maintenance. The successful candidate MUST be a registered apprentice.ResponsibilitiesOperate and maintain various mechanical systems and equipment.Read...
-
Automotive Service Advisor
7 days ago
Whitby, Canada Monroe Auto Full timeThis is an Automotive Service Advisor/Customer Service Representative position. We are looking for an enthusiastic, self-motivated, mature individual to join our team of professionals. Monroe Auto is a well-established, busy, family-owned, and operated automotive company. We are a "one-stop" automotive shop specializing in auto glass, hitches, general...
-
Reception / Service Advisor
3 days ago
Whitby, Canada Babin's Automotive Full time**Job Summary** We are seeking a motivated and detail-oriented Reception / Junior Service Advisor to join our team. In this role, you will serve as the primary point of contact for customers, providing exceptional support and assistance while ensuring their needs are met efficiently. You will work closely with both customers and internal teams to facilitate...
-
Automotive Front Counter Customer Service
2 weeks ago
Whitby, Canada Kal Tire Full timeAre you looking for a company that offers **excellent training**, hands-on skills & the opportunity to work **Full OR Part** time hours? We are hiring **Seasonal **Automotive Front Counter Sales **Representatives** to join our **Whitby** store team. Check Kal Tire out with this entry level role and explore the potential of **permanent opportunities** that we...
-
Automotive Service Advisor
1 week ago
Whitby, Canada Audi Durham Full time**Audi Durham** is looking for an experienced Automotive Service Advisor to become part of an amazing team! Family owned and operated since 1972, Audi Durham offers competitive compensation package, discounts on new and pre-owned Audi's, and much more! **Benefits of our dealership include**: - State-of-the-art, new high efficiency shop - Strong focus on...
-
Automotive Apprentice
1 week ago
Whitby, Canada Master Mechanic Full timeMaster Mechanic Whitby has been a staple in auto repair in the Durham region with 24 years in business. We provide a dealer alternative to automotive repair on all makes and models. We are looking to add to our team of skilled technicians. **The best part?? ** is Monday to Friday - NO WEEKEND WORK.** We offer General mileage based services and more...
-
Automotive Apprentice
7 days ago
Whitby, Canada Master Mechanic Full timeMaster Mechanic Whitby has been a staple in auto repair in the Durham region with 24 years in business. We provide a dealer alternative to automotive repair on all makes and models. We are looking to add to our team of skilled technicians. **The best part?? ** is Monday to Friday - NO WEEKEND WORK.** We offer General mileage based services and more...
-
Whitby, Canada AutoCanada Full timeAn automotive dealership in Whitby is seeking a Finance Manager to oversee the finance and insurance department. In this role, you will assist customers in selecting financing options, manage vehicle sales financing, and ensure compliance with legal requirements. The ideal candidate will have proven experience in automotive finance, strong knowledge of...
Automotive Service Manager
2 weeks ago
**AUTOMOTIVE DEALERSHIP**
**SERVICE MANAGER - DURHAM REGION, ONTARIO**
**Couple of questions** to ask yourself as you look at this opportunity:
- Your current environment does not appreciate and recognize your efforts?
- You are not learning anything new, and management is busy with other things?
- Your earnings are not where you expect?
- You’re just not as happy at work as you used to be?
- You’re at the point in your career where it is just simply time for a change to something better with a company that recognizes and appreciates you.
**What We Offer**:
- Competitive compensation plan in the form of salary and performance-based incentives.
- Comprehensive and competitive range of benefits upon eligibility.
- Excellent growth and career advancement opportunities.
- A fun place to be
**What are some of the traits that we are looking for**:
- Great relationship person, both customers and employees love working with this person.
- Fantastic communication skills - listening being the key component.
- An outward desire to help others both professionally and personally.
- Uncanny ability to organize and prioritize tasks - you are a master at effective time management.
- Incredible attention to detail, a true perfectionist.
- Follow directions - you want to constantly improve.
- Focus is on the Customer Experience.
- You are a great production manager - you maximize your use of all available sources.
**Responsibilities & Accountabilities include but are not limited to**:
- Oversee team members performing vehicle inspections, preparing reports and when necessary, assist in carrying out these job responsibilities.
- Effectively organizes and manages team members, including technicians, advisors, and other Service Team Members, to ensure key objectives and service goals are achieved.
- Own creating an exceptional customer service experience by maintaining customer relationships and ensuring repeat customers by delivering quality service, recommending additional products and services and by addressing any customer concerns or complaints quickly and professionally.
- Hiring, training, and managing employees.
- Focus on customer retention by building quality relationships with customers and team members alike.
- Work diligently to uphold OEM standards while protecting company and customer interests.
- Set up and maintain service desk, including managing service desk members and evaluating desk efficiency.
- Resolve service desk problems and improve current service desk operations to increase productivity thereby ensuring an amazing customer service experience.
- Monitor department operations and customer concerns to define patterns and work to improve efficiency.
- Regularly audit work being done and customer service being provided to ensure all standards are met and that repair work is carried out effectively, thoroughly, and correctly.
- Control department forecasts, budgets, and related expenses.
- Demonstrate and champion a healthy and safe work environment.
- 3 years of Service Management experience as an Automotive Service Manager or Assistant Manager with a proven track record in both service and customer satisfaction.
- Completed a related post-secondary program or Trade School certificate and/or equivalent.
- Technologically savvy with PC-based software, websites, and strong proficiency in automotive service management systems.
- Experience with Reynolds and Reynolds, CDK/ADP, PBS including dispatch considered an asset.
- A provincially recognized Journeyman Automotive Mechanic certificate is considered an asset.
- Working knowledge of industry standards and practices, including product details and company services offered.
- Possess sound automotive technical background with a strong knowledge of technical/mechanical repairs, product, and automotive parts.
- Ability to train, coach, direct and encourage technicians, advisors, and shop foreman.
- Excellent communication and organizational skills
- Valid driver’s license and a safe driving history
To apply, please submit your resume and cover letter to:
**Benefits**:
- Dental care
- Extended health care
- Life insurance
- On-site parking
Schedule:
- Monday to Friday
- Weekends as needed
**Experience**:
- service advisor: 1 year (preferred)
- Customer service: 1 year (preferred)
Ability to Commute:
- Whitby, ON L1N 2K6 (required)
Ability to Relocate:
- Whitby, ON L1N 2K6: Relocate before starting work (required)
Work Location: In person
