Content Expert

**The Company**

**Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?**

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets.

The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

**The Team and Job Summary**

Do you thrive in an innovative and exciting environment that is continuously evolving? We are looking for an intelligent, agile, resourceful, and team-minded strategic marketer to join the firm.

This role will be responsible for providing dedicated support to J.S. Held’s Building Consulting Content Division. We are seeking a content expert to join our Alberta, Edmonton office. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join our Building Consulting team. The responsibilities of this role extend beyond those of traditional personal property appraisers. The ideal person for this position will need to not only have a strong grasp of the process to create insurance appraisal reports but also be flexible and a strategic thinker able to take on a variety of tasks.

The Inventory Specialist will be responsible for assessing content damages and providing valuations related to the property insurance field. This is a challenging and rewarding role for an ambitious individual and involves traveling to post-loss sites, collecting information, analyzing, pricing, and creating reports on a wide variety of personal property items. A typical work week would include a full-day site visit collecting information and photo-journaling the contents. Office work would be required for preparing the reports by analyzing and compiling the data using estimating software, databases, and proprietary software.

**Responsibilities**:

- Visit post-loss sites to inspect and collect information used to create estimates and reports related to the replacement costs and depreciated cash value of contents on personal and commercial losses.
- Perform the necessary work to provide replacement costs and depreciated cash value valuations of contents on personal and commercial losses.
- Perform site inspections to qualify and quantify damaged contents.
- Prepare the replacement cost and depreciated cost appraisals reports.
- Coordinate communications between all stakeholders.
- Establish costs, depreciation, and location pricing impacts.
- Review all final appraisal packages to ensure accuracy and completeness, prior to formal submission and recommendation.
- Successfully participate and complete all internal and external training.
- Perform additional assignments per manager's direction.
- Travel as required to fulfill above noted duties.

**Attributes & Background**:

- HS diploma and 1 year of relevant experience OR Associates degree and 1 year of relevant experience in a corporate environment OR 1 year of customer service experience OR Bachelors degree and relevant experience
- A full background check will be required.
- Must possess a valid driver’s license and a reliable vehicle for transportation for company business.
- Strong analytical skills and effective communications skills are essential for this role.
- Previous experience in a Customer Service or Sales role is considered an asset.
- Related work experience in the insurance or restoration industry is considered an asset.
- Certifications or training from the Appraisal Institute of Canada (AIC), the International Society of Appraisers (ISA), or similar are a plus.

**Some of the Benefits We Have Include**

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.
- Our flexible work environment allows employees to work remotely, when needed.
- Flexible Time Off Policy
- Medical, Dental, and Vision Insurance
- 401k Match
- Commuter Benefit

**Other Duties**

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EEO and Job Accommodations
- We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal_
- J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive co