Analyst, Systems Technical Support

2 weeks ago

Oakville, Canada Simpli Tech Full time

Education:

- Expérience:

- **Education**:

- College/CEGEP
- or equivalent experience
- ** Tasks**:

- Consult user guides, technical manuals and other documents to research and implement solutions
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Establish work priorities and ensure procedures are followed and deadlines are met
- ** Computer and technology knowledge**:

- Android
- Device drivers
- Networking software
- Networking hardware
- Networking security
- Internet
- Servers
- Security software
- Programming software
- MS Office
- MS Windows
- MS Excel
- MS PowerPoint
- MS Word
- MS Outlook
- ** Security and safety**:

- Basic security clearance
- ** Transportation/travel information**:

- Public transportation is available
- ** Work conditions and physical capabilities**:

- Fast-paced environment
- Tight deadlines
- Repetitive tasks
- Attention to detail
- Large workload
- ** Personal suitability**:

- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Initiative
- Organized
- Team player
- ** Experience**:

- 1 year to less than 2 years
- ** Workplace information**:

- Hybrid
- Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 30 hours per week

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