Client Relations Coordinator

1 week ago

Chelmsford, Canada Espanola Animal Hospital Full time

_**We're seeking a warm, friendly and organized individual who loves pets and more importantly - the humans that come with them**_

**As the first point of contact for our practice, you will play a crucial role in providing excellent customer service and creating a positive impression for our clients and visitors.**

**If you have strong communication skills, enjoy working in a fast-paced environment, and have a passion for delivering exceptional service, we'd love to hear from you**
- Please note this position does require Saturday rotations._

**Some responsibilities include**:

- Greet and welcome clients and visitors with a warm and friendly demeanor.
- Answer phone calls, and take accurate messages.
- Schedule appointments and maintain calendars.
- Administrative tasks such as filing, data entry, and proofreading.
- Maintain cleanliness and organization of the reception area, exam rooms, etc.
- Manage incoming and outgoing shipments and deliveries.
- Provide information to clients about the services and surgical procedures offered at the hospital.
- Ensure client satisfaction by addressing inquiries or concerns promptly.

**Qualifications**
- Previous experience working as an Administrative Assistant in a similar role is preferred.
- Proficient computer skills, including knowledge of Microsoft Office.
- Familiarity with medical office procedure would be an asset but is not a requirement.
- Excellent phone etiquette and strong verbal communication skills.
- Strong customer service skills with the ability to handle difficult situations professionally.
- Attention to detail and strong organizational skills.
- Ability to multitask and prioritize tasks effectively.

**If you are looking for an opportunity to be the face of our hospital and provide exceptional service to our clients and their four legged family members, we encourage you to apply. We offer competitive wages, a supportive team work environment, and opportunities for growth within the practice.**

Pay: From $22.00 per hour

Expected hours: 44 per week

Additional pay:

- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Tuition reimbursement
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekends as needed

Work Location: In person

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