Front of House Coordinator

**Join Our Team as the Friendly Face of Espanola Animal Hospital**

Are you an upbeat, energetic, and people-loving professional who thrives in a fast-paced environment? Espanola Animal Hospital is looking for a _bright, bubbly, and organized go-getter_ to join our front desk team As the first person our clients and their pets meet, your warmth, positivity, and attention to detail will help set the tone for their entire experience with us.

We’re seeking someone who can balance cheerfulness with professionalism—someone who’s just as comfortable sharing a smile as they are handling scheduling, phones, and client questions with confidence. If you learn quickly, love helping people (and pets), and take pride in staying organized, we’d love to hear from you.

**What You’ll Do**:

- Greet clients and pets with genuine warmth and enthusiasm
- Answer phones, take accurate messages, and assist callers in a friendly and professional manner
- Schedule appointments and manage daily calendars efficiently
- Tackle administrative tasks like data entry, filing, and proofreading with precision
- Keep the reception area and exam rooms tidy and welcoming
- Share information about our services and surgical procedures with prospective clients
- Handle questions and concerns with empathy, professionalism, and a solution-focused mindset

**What We’re Looking For**:

- Previous experience in a similar client-facing role is preferred
- Comfortable with Microsoft Office, Excel, Outlook, and learning new software quickly
- Experience in a medical or veterinary setting is a plus, but not required
- Excellent phone etiquette and strong verbal communication skills
- Strong customer service mindset, with the ability to remain calm and courteous—even in challenging situations
- Detail-oriented, organized, and able to multitask like a pro

**Why Join Us?**
We offer:

- Competitive wages
- Full benefits
- Unlimited continuing education budget
- Stylish FIGS scrubs
- Paid travel opportunities
- A supportive, fun-loving team culture
- Plenty of room to grow within our practice

Please note: This role includes some Saturday shifts on rotation.

**Job Types**: Full-time, Permanent

Pay: From $22.00 per hour

Additional pay:

- Bonus pay
- Overtime pay

**Benefits**:

- Dental care
- Extended health care
- On-site gym
- On-site parking
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Ability to commute/relocate:

- Chelmsford, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

Work Location: In person